Dunia Rodriguez
San Jose,CA
Summary
Dedicated educator with strong foundation in curriculum development and student engagement. Proven ability to collaborate effectively within teams and adapt to evolving educational needs. Equipped with expertise in instructional strategies, classroom management, and fostering positive learning environment. Consistently focused on achieving tangible results and supporting student success.
Overview
4
4
years of professional experience
Work History
Instructor / Program Assistant
MPAS – Middle School Program
01.2024 - Current
- Support daily classroom operations and assist with instruction in electives such as yearbook, mindfulness, and enrichment activities.
- Provide supervision, guidance, and academic support to middle-school students in group and individual settings.
- Maintain a structured and positive learning environment while reinforcing behavioral expectations.
- Communicate with parents and staff regarding student progress and needs.
- Facilitated workshops for parents to promote involvement in student learning activities.
- Leveraged technology to integrate interactive learning experiences into classroom instruction.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Promoted classroom safety, collaboration, and best practices.
- Developed engaging lesson plans to enhance student understanding and participation.
- Implemented assessment tools to evaluate student progress and adapt instructional strategies.
- Mentored new instructors on curriculum delivery and classroom management techniques.
- Collaborated with colleagues to create interdisciplinary projects that foster critical thinking skills.
- Analyzed student performance data to identify areas for improvement in teaching methods.
- Coordinated extracurricular activities that encouraged teamwork and personal development among students.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Sales Associate / Customer Experience Representative
Metro by T-Mobile
01.2022 - 10.2024
- Provided customer support for device upgrades, phone plans, troubleshooting, and account services.
- Met sales goals by demonstrating strong product knowledge and effective communication skills
- Handled cash transactions, billing issues, and account updates accurately and professionally.
- Maintained store presentation, inventory organization, and compliance with operational standards.
- Resolved customer concerns and ensured satisfaction by offering clear, practical solutions.
- Delivered exceptional customer service, enhancing client satisfaction and retention rates.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Slide Instructor / Lifeguard Support
Raging Waters San Jose
04.2022 - 08.2023
- Monitored water slides to ensure guest safety and compliance with park rules.
- Guided guests on proper slide usage and provided clear instructions before dispatching riders.
- Responded quickly and appropriately to safety concerns, incidents, or emergencies.
- Maintained constant awareness of surroundings in a fast-paced outdoor environment.
- Communicated effectively with lifeguards, supervisors, and guests to ensure safe, efficient ride operations.
- Developed and implemented engaging lesson plans to enhance guest experiences.
- Trained new instructors in safety protocols and operational procedures.
Education
Political Science (AA-T) - Political Science
Evergreen Valley College
3095 Yerba Buena Rd San Jose Ca 95135 05-2026
Skills
- Customer Service
- Classroom Support
- Youth Mentoring
- Behavior Management
- Sales & Cash Handling
- Conflict Resolution
- Team Collaboration
- Communication
- Problem-Solving
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Instructor / Program Assistant
MPAS – Middle School Program
01.2024 - Current
Slide Instructor / Lifeguard Support
Raging Waters San Jose
04.2022 - 08.2023
Sales Associate / Customer Experience Representative
Metro by T-Mobile
01.2022 - 10.2024
Political Science (AA-T) - Political Science
Evergreen Valley College
INTERESTS
Youth development, Education, Community engagement, Technology, Creative projects