DUNSTAN SAI-PALM
Hunt Valley
Summary
Global strategic sourcing leader, with 19+ years of experience in diverse industries including Consumer Package Goods, Consumer Beauty and Pharmaceuticals; demonstrated success at driving strategic goals and proposing creative solutions to complex sourcing challenges; goal-oriented with proven ability to execute in fast-paced, high demand environments while balancing multiple priorities
Overview
25
25
years of professional experience
Work History
Supply Chain Leader
COTY Inc
Hunt Valley, MD
04.2018 - 12.2023
- Identify opportunities to improve operational efficiency and cost savings by developing RFPs as needed, analyzing proposals and moving business to competitive third party manufacturers to achieve organizational goals
- Manage several U.S.-based and international third-party manufacturing locations to ensure timely delivery of product to customers; have maintained an on-time in full (OTIF) score of 100%
- Lead product initiatives from ideation to launch, ensuring smooth development and cross functional alignment; overseeing supply chain capacity, validating capabilities and ensuring setup for successful Day 1 execution.
- Collaborate with various teams on the commercialization process, ensuring best practices and efficiency in Tech Ops, gating and Commercialization meetings. Identify and resolve supply chain risks to meet product goals.
- Minimize the company’s exposure to excess and obsolete components by developing effective run-out strategies and working closely with manufacturers to ensure they are tracking according to plan
Operations Manager
NeoStrata, a Johnson & Johnson Company
Princeton, NJ
08.2015 - 02.2018
- Managed global demand analysis and forecasting of products with annual sales of $18M, including the company’s fastest growing line
- Prepared materials and presented key drivers of business performance at monthly cross-functional S&OP meetings that provided Executive Leadership with visibility into critical business issues, to assist with strategic decision making
- Led the effort to work with U.S.-based and international contract manufacturers, to ensure cost effective and timely delivery of products to distributors in China, Denmark, LatAm and the UK; annual sales in excess of $50M
- Established and facilitated monthly meetings discussing SKU level forecasts; improved forecast accuracy by 10%
- Negotiated pricing on bid packages for new launch items; successfully drove costs below target
- Supported company’s cost reduction goal by spearheading multiple options including increasing batch sizes, revamping components and the transfer of formulas to other external manufacturers to lower COGS, resulting in savings of $2M
Launch Manager/Supply Planner
Elizabeth Arden
New York, NY
06.2011 - 07.2015
- Consistently maintained a Unit fill rate of 98%, exceeding annual target of 95% on basic business and product launches
- Successfully launched several new prestige product lines by coordinating with Program Managers, Global Marketing and production facility teams, ensuring adherence to launch timelines
- Discussed any foreseeable critical issues that may hinder a desired launch date with launch team in weekly Readiness Review Meetings and as needed, worked with team to ensure timely resolution of identified issues
- Coordinated with stakeholders to adjust forecast inaccuracies, in order to meet supply request for markets as scheduled
- Established critical system parameters and reviewed production plans weekly, suggesting appropriate methods of production (MTS or MTO), based on analysis of forecast trends and monthly/yearly demand using JDA platform
- Managed aging products at co-packer sites efficiently by informing assigned teams of the risk factor within acceptable timelines and developed action plans to reduce exposure as necessary
Supply Chain Planner
PepsiCo
Purchase, NY
09.2006 - 05.2011
- Managed 6 co-packer locations and several distribution centers consistently maintaining an average product availability rate of 99% each period, exceeding target of 98.5%
- Designated an Expert User in SAP for Material Planning (MP), Replenishment Planning (RP) and Distribution Requirement Planning (DRP); successfully trained team members to use the system
- Issued weekly production reports to co-packers and ensured adherence to the schedule; initiated discussions on a weekly basis to address potential disruptions and made updates in SAP
- Effectively assimilated several new product lines into the PepsiCo North America network after acquisition, by setting them up in SAP and completing the processes for ordering and tracking raw materials for production
- Coordinated the repackaging of products nearing expiration across the country, saving the company a write-off of ~$3M
- Saved $1.5M by coordinating the donation of products which did not sell as expected due to reduced demand in the forecast periods
Logistics Coordinator
PepsiCo
Valhalla, NY
12.2004 - 08.2006
- Assisted team members in setting up and maintain new and existing SKUs - included reaching out to several brand managers for information pertaining to SAP Process
- Performed yearly inventory reconciliation at co-packer sites to tie out warehouse inventory with in internal database
- Worked with transportation companies to coordinate the shipment of products from warehouses in the U.S. and Canada
- Communicated with shipping companies and warehouse locations to receive updates and status of transfers
Legal Support Specialist
Pitney Bowes
Palo Alto, CA and Washington, DC
10.1998 - 02.2004
- Trained new employees in ways to efficiently perform daily tasks, including digital reproduction of documents
- Took inventory of supplies at months’ end and kept records in order to aid in accurate invoicing of clients
- Implemented QA processes that ensured effective document management procedures; helped in reducing errors and lowering customer complaints
Education
Bachelor of Arts - Art/Photography
San Jose State University
San Jose, CA12.2003
Skills
- Supply Chain Management
- Demand Planning & Forecasting
- Supply Planning
- Inventory Management
- Third Party Logistics
- Vendor Sourcing
- Expert Knowledge in SAP
- Contract Negotiation
- Project Management
- Master Data Management
- Process Improvement
- Customer Relationship
- Microsoft Office Suite (Word, PowerPoint, Excel)
- SAP, Manugistics, JBA, JDA, JDE, Interspec, GEMMS, AspenTech MIMI, Prosper
Timeline
Supply Chain Leader
COTY Inc
04.2018 - 12.2023
Operations Manager
NeoStrata, a Johnson & Johnson Company
08.2015 - 02.2018
Launch Manager/Supply Planner
Elizabeth Arden
06.2011 - 07.2015
Supply Chain Planner
PepsiCo
09.2006 - 05.2011
Logistics Coordinator
PepsiCo
12.2004 - 08.2006
Legal Support Specialist
Pitney Bowes
10.1998 - 02.2004
Bachelor of Arts - Art/Photography
San Jose State University