D'UNTARIA NELOMS
Minden,USA
Summary
Compassionate and reliable professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new environments. Committed to contributing to team success and supporting organizational objectives. Eager to leverage skills and experience to drive results in a dynamic workplace.
Overview
3
3
years of professional experience
Work History
Decant
Amazon
Shreveport, LA
09.2024 - 06.2025
- Maintained accurate inventory records using warehouse management system.
- Collaborated with team members to streamline receiving and storage processes.
- Trained new hires on operational procedures and safety protocols.
Customer Service Representative
Young Williams
Shreveport, Louisiana
08.2023 - 08.2024
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Responded to telephone inquiries and complaints following standard operating procedures
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Logged details of customer service calls in computer system following correct protocols.
Customer Service Representative
General dynamics information technology
Bossier, Louisiana
10.2022 - 03.2023
- Provided accurate information about products and services to customers.
- Developed positive relationships with customers through friendly interactions.
- Answered customer inquiries via phone, email, and chat.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Sonogram
Bossier Parish Community College
Bossier City, LAHigh School - undefined
Minden High School
Minden05.2018
Skills
- Conflict resolution
- Interpersonal communication
- Precision and accuracy
- IT skills
- Data input
- Schedule management
- Inventory oversight
- Organizational skills in warehousing
- Labeling and packaging
Timeline
Decant
Amazon
09.2024 - 06.2025
Customer Service Representative
Young Williams
08.2023 - 08.2024
Customer Service Representative
General dynamics information technology
10.2022 - 03.2023
High School - undefined
Minden High School
Sonogram
Bossier Parish Community College