Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Duperlie Ernsicat

Sebring,FL

Summary

Dynamic professional with extensive experience in customer service and patient care, notably at Royal Care. Proven ability to enhance patient dignity through compassionate support and monitor vital signs effectively. Strong team leader skilled in staff development and safety protocols, dedicated to fostering a positive and efficient work environment.

Overview

2026
2026
years of professional experience

Work History

Assistant Manager

MISSOMEC
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.

Certified Nursing Assistant Assistant

Royal Care
02.2024 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Deli Clerk

Publix
04.2023 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.

Education

Associate Degree - Medical Assistance

Florida Technical College
Lakeland

Skills

  • Patient care
  • Vital signs monitoring
  • Electronic health records
  • Customer service
  • Safety protocols
  • Team collaboration
  • Problem solving
  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Goal setting
  • Staff management
  • Workload management
  • Conflict resolution
  • Retail operations
  • Team building
  • Employee scheduling
  • Operations management
  • Customer rapport
  • Sales strategies
  • Recruiting and interviewing
  • Customer relationship management (CRM)
  • Strategic planning
  • Staff development

Languages

French
Native or Bilingual
Spanish
Limited Working
Creole
Full Professional

Timeline

Certified Nursing Assistant Assistant

Royal Care
02.2024 - Current

Deli Clerk

Publix
04.2023 - Current

Assistant Manager

MISSOMEC

Associate Degree - Medical Assistance

Florida Technical College
Duperlie Ernsicat