Dupree Allen
Pflugerville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented professional good multitasking, organizational and verbal and written communication skills. Expertise includes writing content on topics diverse topics and for use in different media. Bringing multiple years of related experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Content & Social Media Manager
Self Employed
03.2023 - Current
- Crafted SEO-friendly content for websites and blog posts to increase organic traffic.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Completed thorough research into assigned topics.
- Developed content for variety of topics, ranging from technical to lifestyle, for multiple websites.
- Worked with teams of designers, editors and marketers to create content for client campaigns.
- Utilized feedback from clients and colleagues to improve content quality.
- Promoted and marketed works through social media platforms.
Digital Influencer
Self Employed
03.2023 - Current
- Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
- Built relationships with other brand ambassadors and influencers to assist in social media strategy.
- Posted testimonials, promotional content and consumer experiences to social media platforms to garner comments and likes.
- Created, curated and managed published content for feed and stories across social media channels.
Bartender
Taterque
08.2023 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Customer Service Agent
Call Center Group
09.2022 - 02.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Marketing Assistant
Edge Inc
03.2022 - 09.2022
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Generated leads through phone calls, emails and face-to-face interactions.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Created engaging content for Pinterest, Facebook, and Instagram.
Learning Ambassador
Amazon
06.2021 - 03.2022
- Led small group sessions to help students review and practice concepts.
- Supported student learning needs and provided individualized guidance to promote academic goal-achievement.
- Assessed student needs to determine appropriate level of required support.
- Supported students in the use of technology to enhance their learning.
- Created, collected, and recorded data on student progress to determine next steps for student success.
Education
Business
Arizona State University
Tempe, AZAA - Business
Sacramento City College
Sacramento, CA08.2022
Diploma -
Stony Point High School
Round Rock, TX06.2017
Skills
- Business Correspondence
- Excellent Multitasking
- Strategic Planning
- Business Communications
- Time Management
- Social Media and Promotions
- Influencer Collaboration
- Customer Preferences
- Brand or Products Development
- Sales
- Team player attitude
- Engaging personality
Timeline
Bartender
Taterque
08.2023 - 11.2024
Content & Social Media Manager
Self Employed
03.2023 - Current
Digital Influencer
Self Employed
03.2023 - Current
Customer Service Agent
Call Center Group
09.2022 - 02.2023
Marketing Assistant
Edge Inc
03.2022 - 09.2022
Learning Ambassador
Amazon
06.2021 - 03.2022
Business
Arizona State University
AA - Business
Sacramento City College
Diploma -
Stony Point High School
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