Dupree J. Powell
Rockford,IL
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. My goal is to obtain a position with a company where my education and experience will benefit my employer. I am eager to further my professional career and I believe I can be an asset to any team.
Overview
18
18
years of professional experience
Work History
Warranty Senior Analyst
Collins Aerospace
- Administers and manage customer orders
- Work directly with customers to communicate repair status and commitments
- Open orders in SAP with accurate data entry
- Analyzes data and updates SAP
- Constant customer interface/ communication (Internal and External)
- Takes responsibility for record retention and filing, including sales order close-out
- Prepare and Manage Advance Exchanges and in process Exchanges
- Work with Operations to ensure delivery schedules are met per customer requirements
- Order Entry - Responsible for Sales Order Induction
- Prepare Quotations in SAP and sends quotes to customers
- Works with MRO Life to update and communicate order status
- Quotes orders in SAP and sends quotes to customers
- Communicates with peers to progress orders through different process steps
- Manage Mil RAT Products and GTS Release with GTS group
- Works with credit and collections group to release orders or add new customers as necessary
- Manage licensing and specific customer requirements and needed
- Prepare and send status reports to customers
- Conduct proper Contracts and Purchase Order Review
- Supports all Rockford Retrofit activity
Founder/Owner
DP’s Excellence Virtual Tutoring Service LLC
09.2020 - Current
- Math Tutoring for 1st-5th grades
- Writing/English class tutoring for 4th-12th grades
- Mentoring for students
- Custom tutoring plans for each student
- Periodic testing to ensure improvements are made.
Administrator I
Collins Aerospace
09.2021 - 11.2022
- Review and manage critical military spares POs to support high volume of activity from military customers
- Responsible for PO review, order hold clearance, and submittal of data to the government WAWF site for delivery processing
- Communicate with the customer on status of PO modifications which may include updating customer portals, supporting customer meetings, and follow-up activity
- Daily customer inquiries working across the value stream, seeking approval and validation from internal functions on under lead-time orders, schedule misalignments, delivery schedules and expedite requests
- Providing status on commitments/recovery schedules/metrics and data to external customers
- Assisting with clearing holds at delivery level (shipping, packaging, order holds, ITC, credit holds, portal issues, etc.) and providing packing slips, CoCs, and other system-generated documents to the customer
- Experience working with SAP on sales order review and delivery/shipping-related processing is a plus
- Support internal reporting as well as helping to implement process improvements.
ABN Circle
02.2021 - 10.2022
- Create content for company website
- Google My Business Profile Tips (abncircle.com)
Labate Marketing
11.2020 - 02.2021
- Create Blog, SEO, and Freelance writing material.
Administrator
Collins Aerospace
12.2017 - 08.2020
- Work directly with Internal and external customers
- Process orders
- Support order fulfillment
- Expedite material when needed
- Help facilitate any customer requirements
- Facilitate Credit/Debit process when necessary
Lead Scheduler/Production Assistant
Ekstrom Carlson
08.2014 - 12.2017
- Process all incoming tooling orders
- Track all order while in the system
- Schedule & Track all repair orders (Spindle & Live tools)
- Update customers through the repair process
- Supervise Mistic Mist department
- Create Mistic Mist part numbers in the system
- Customer service duties
- Create/Enter tooling item numbers into system
- Data Entry
- Coordinate all tool coating
- Ship orders
- Foster vendor relationships
- Quoting (create and send quotes to customers)
- Purchasing (for all departments)
- Track inventory
Dock Worker
FedEx Freight
03.2014 - 08.2014
- Operate Forklift (scanning, loading & unloading trailers)
Case Management Coordinator (RAISE Program
Rockford YMCA/Big Brother Big Sister, Auburn &Jefferson High Schools
09.2012 - 07.2013
- Conduct all Case Management duties
- Supervise all program activity (conduct mentor backgrounds checks)
- Recruit students/mentors
- Coordinator workshops (contact guest speakers, create workshop schedule, and conduct workshops)
- Be the liaison between students & mentors
- Cultivate relationships in the community with local businesses & organizations
- Plan & organize match (mentors/mentees) group activities
- Conduct mentor training
- Data Entry
Gym/Recreation Supervisor
Rockford YMCA
01.2012 - 09.2012
- Supervise gym, track, and racquet ball area activities
- Address any member concerns
- Ensure member safety
Tutor/Teachers Aide
Comprehensive Community Solutions, Inc
09.2011 - 01.2012
- Tutor students in Math/Writing & prepare them for the GED test
- Help the teacher lesson plan and grade papers
- Fill-in and teach material in the teacher’s absence
- Mentor & Counsel student (through different issues that arose in their lives)
- Occasionally attend court with students to lend support and assist with helping them understand court proceedings.
Line Worker
UPS
03.2006 - 06.2011
- Load trucks and feeders
- Take packages off the line
- Properly place packages according to zip code
Corporate Partnership Coordinator
Comprehensive Community Solutions, Inc
08.2009 - 01.2010
- Create partnerships in the community
- Human Resources Duties/Coordinate events
- Member of the Advertisement and Marketing team
- Help students find employment
- General office administrative duties
Insurance Agent
Northwestern Mutual
03.2007 - 01.2008
- Sell life and health insurance
- Contact prospective clients
- Help customers secure financial futures
- Participated in weekly team building meetings
Assembly Technician
BVR Technologies
06.2005 - 01.2006
- Assemble dental instruments
- Assemble parts for an aircraft
- Parts testing
- Participated in the Supervisor training program
Education
Bachelors of Science - Business Management
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Diploma - undefined
Skills
- Client Relationship Management
- Data Analysis
- Investor Relations
- Stakeholder Communications
Timeline
Administrator I - Collins Aerospace
09.2021 - 11.2022
- ABN Circle
02.2021 - 10.2022
- Labate Marketing
11.2020 - 02.2021
Founder/Owner - DP’s Excellence Virtual Tutoring Service LLC
09.2020 - Current
Administrator - Collins Aerospace
12.2017 - 08.2020
Lead Scheduler/Production Assistant - Ekstrom Carlson
08.2014 - 12.2017
Dock Worker - FedEx Freight
03.2014 - 08.2014
Case Management Coordinator (RAISE Program - Rockford YMCA/Big Brother Big Sister, Auburn &Jefferson High Schools
09.2012 - 07.2013
Gym/Recreation Supervisor - Rockford YMCA
01.2012 - 09.2012
Tutor/Teachers Aide - Comprehensive Community Solutions, Inc
09.2011 - 01.2012
Corporate Partnership Coordinator - Comprehensive Community Solutions, Inc
08.2009 - 01.2010
Insurance Agent - Northwestern Mutual
03.2007 - 01.2008
Line Worker - UPS
03.2006 - 06.2011
Assembly Technician - BVR Technologies
06.2005 - 01.2006
Rockford University - Bachelors of Science, Business Management
Kishwaukee Community College - ,
Jefferson High School - Diploma,
Warranty Senior Analyst - Collins Aerospace
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