Durahjn St.Clair
Baltimore,MD
Summary
Ambitious, motivated worker/ongoing student seeking a job whose instruction and environment thoroughly challenges my critical thinking, develops my communication skills and aids in positively developing my character.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Family Dollar
White Plains, MD
05.2023 - 01.2024
- Assisted in opening duties, such as clocking in, setting an alarm, opening a safe, counting tills, writing essential information on a board, printing out essential information, highlighting commanded information and keying it into the system, and lastly unlocking the front door for customers to come in and shop until they drop :)
- Assisted in closing duties, such as setting the safe, counting down tills, counting petty cash, setting an alarm, and locking up, so the next day is ran smoothly for the shift lead and customers.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Performed daily tasks given to me by the Store manager, such as setting schematics, ordering merchandise, checking in trucks to make sure merchandise could be put away by junior staff and lastly, cashiering.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Attended a few mandatory meetings
- Collaborated with management on developing strategic plans for achieving business goals.
- Assisted with assigning tasks
- Communicated on a day by day basis with customers to gain insights on their needs.
- Maintained Inventory by doing cycle counts and exceptions cycle counts
- Motivated junior staff by being happy
- Proposed or approved modifications to project plans.
Crew Member
Pizza Hut
White Plains, MD
01.2023 - 02.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping mopping floors, and folding boxes.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Followed all safety guidelines in the little time I was there
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Checked expiration dates on all products before serving them to customers.
- Kept front end counter and restrooms neat and clean throughout shift.
Server
Brew House Bar & Grill
Cincinnati, OH
07.2021 - 12.2021
- Greeted guests and provided menus and silverware
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items and daily specials
- Prepared soft beverages according to customer's liking
- Monitored dining room area for cleanliness and proper set-up at all times.
- Performed opening duties such as setting up the dining area, and restocking supplies
- Checked food before serving it to customers
- Delivered food orders in a timely fashion
- Communicated with kitchen staff to ensure customer food was to their liking
- Clocked in and out
Sales Associate
Dollar General
Sanford, NC
12.2020 - 03.2021
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions
- Maintained cleanliness of store environment including floors, windows, stock room, and the bathroom
- Answered store and merchandise questions and led customers to wanted items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained relationships while I was their with peers and upper management to drive team success.
Sales Associate
Fashion Avenue.
Sanford, NC
01.2019 - 09.2019
- Greeted customers and provided interesting customer service(I was younger)
- Responded to questions about merchandise
- Put away weekly inventory
- Kept sales floor and bathroom cleaned.
- Built relationships with regular customers
Crew Member
Burger King
Sanford, NC
07.2019 - 08.2019
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area, break room, and bathrooms clean by again sweeping and mopping the floors.
- Assisted crew members in daily tasks such as taling in orders, keying in orders, bagging food, and preparing soft drinks
- Provided amazing customer service to customers
Sales Associate
Roses Store
Sanford, NC
- Greeted customers
- Cashiering
- Ensured overall cleanliness of the store
Education
High School Diploma -
Westlake High School
Waldorf, MD06-2020
Some College (No Degree) - English W/ A Teacher Licensure
Campbell University
Buies Creek, NCSome College (No Degree) - Child Adolescence
University of Cincinnati Blue Ash College
Cincinnati, OHSkills
- Corporate Social Responsibility
- Sales monitoring
- Operations Management
- Product and service knowledge
- Money Handling
- Employee engagement
- Google Drive
- Customer Service
- Written Communication
- Continuous Improvement
- Team Development
- Excellent Communication
Timeline
Assistant Manager
Family Dollar
05.2023 - 01.2024
Crew Member
Pizza Hut
01.2023 - 02.2023
Server
Brew House Bar & Grill
07.2021 - 12.2021
Sales Associate
Dollar General
12.2020 - 03.2021
Crew Member
Burger King
07.2019 - 08.2019
Sales Associate
Fashion Avenue.
01.2019 - 09.2019
Sales Associate
Roses Store
High School Diploma -
Westlake High School
Some College (No Degree) - English W/ A Teacher Licensure
Campbell University
Some College (No Degree) - Child Adolescence
University of Cincinnati Blue Ash College