Durand Meachem
Charlotte,NC
Summary
Experienced Service Professional with expertise in account management,sales processing, and call-center operations. Skilled in implementing diverse management strategies to overcome day-to-day challenges and meet company metrics and goals. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
21
21
years of professional experience
Work History
Unity Works Development
01.2004 - Current
- Company Overview: Unity Works Development Center is a Non-Profit organization established to assist youth in our communities and promote Unity in the Community
- Our mission is to provide a meticulous program that compliments and supports a challenging academic program by teaching students to preserve, to work well others, and to assess themselves
- Unity Works Development Center offers an array of opportunities for our community youth
- We offer life skills, an educational curriculum (STEM), sports and physical fitness programs
- Unity Works Development Center is a Non-Profit organization established to assist youth in our communities and promote Unity in the Community
- Our mission is to provide a meticulous program that compliments and supports a challenging academic program by teaching students to preserve, to work well others, and to assess themselves
- Unity Works Development Center offers an array of opportunities for our community youth
- We offer life skills, an educational curriculum (STEM), sports and physical fitness programs
Facilities Lead
Discovery Place Science
Charlotte, NC
09.2023 - 08.2024
- Scheduled preventive maintenance for all facility equipment to ensure optimal performance and safety.
- Coordinated with vendors on service contracts for facility repairs or replacements.
- Ensured compliance with local fire codes, health regulations and other applicable laws.
- Created detailed reports on current condition of facilities and proposed improvements or changes.
- Supervised a team of custodial staff to maintain cleanliness standards throughout the facility.
- Planned and coordinated special events held at the facility such as conferences or banquets.
- Established emergency response protocols for various scenarios involving building operations.
- Provided insights to executive leadership on new trends for office environment.
Water Service Technician
Charlotte Water
01.2018 - 01.2022
- As Water Service Technician I perform a variety of work involving field work orders associated with water service and metering equipment
- Services including turn-ons and turn-offs, meter readings and maintenance along with investigation of water quality and pressure complaints
- I managed all work received through mobile equipment and peripheral devices
- Additionally, I was responsible for making decisions concerning field conditions and customer interactions to ensure corrective action and work is properly completed
Delivery Driver and Counter Sales Representative
NAPA AUTO PARTS
Charlotte, NC
01.2014 - 01.2021
- Ensured delivery process was carried out according to the company’s policies and regulations while delivering outstanding customer service
- As a sales agent, I was tasked with working proactively in a fast-paced environment and complete sales transactions effectively and accurately
Education
Associates - Business Management
Central Piedmont Community College
Charlotte, NC09.2024
STEM - Education Training
Unity Works Development Center Inc.
Certified CPR and First Aid -
Unity Works Development Center Inc.
Skills
- Clear Verbal Communication
- Effective Time Management
- Detail-Oriented Approach
- Analytical Problem Solving
- Effective Troubleshooting
- Streamlined Organizational Skills
- Proficient in Team Engagement
- Adaptability
- Innovative Problem Solving
- Comprehension Skills
- Statistical Interpretation Ability
- Group Management Expertise
- Troubleshooting
- Effective Multitasking
- Software Familiarity
Personal Characteristics
- Talent for identifying customer needs and presenting appropriate company product and service offerings.
- Possess the ability to gain client or customers trust and provide exceptional follow up, leading to increased repeat and referral business.
Timeline
Facilities Lead
Discovery Place Science
09.2023 - 08.2024
Water Service Technician
Charlotte Water
01.2018 - 01.2022
Delivery Driver and Counter Sales Representative
NAPA AUTO PARTS
01.2014 - 01.2021
Unity Works Development
01.2004 - Current
Associates - Business Management
Central Piedmont Community College
STEM - Education Training
Unity Works Development Center Inc.
Certified CPR and First Aid -
Unity Works Development Center Inc.
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