Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Duranda Johnson

Duranda Johnson

Summary

Professional Human Resource Manager and Staff Recruiter with more than 25 years of experience in the Healthcare industry. Strategic Senior Human Resources Recruiter known for high productivity and efficient task completion. Specialize in talent acquisition strategies, candidate sourcing methodologies, and recruitment process optimization. Excel in communication, negotiation, and organizational skills to identify and attract top talent while fostering positive candidate experiences.

Overview

26
26
years of professional experience

Work History

Senior Healthcare Recruiter

Interim HealthCare of NW FL
Tallahassee, FL
07.2010 - Current
  • Prepared or maintained employment records using human resources management system software.
  • Oversees the application process for 45 to 60 job seekers each week, including responses via telephone, email, and the Internet.
  • Coached management in areas of recruitment and hiring to improve organizational productivity.
  • Maintained a strong network of healthcare professionals to fill clinical and non-clinical roles efficiently.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Utilized various sourcing techniques including social media, job boards, and professional networks to attract top talent.
  • Conducted exit interviews and completed employment termination paperwork.
  • Managed the entire recruitment lifecycle from initial contact to offer stage, ensuring a smooth candidate experience.
  • Developed and delivered training sessions on effective interviewing techniques and best practices to hiring managers.
  • Maintained compliance with all federal, state, and local employment laws and regulations throughout the recruiting process.

Human Resources Manager

Interim HealthCare of NW FL
Tallahassee, FL
09.2004 - 06.2010
  • Conduct I-9, E-Verify, W-4, references, licenses, drug tests, CPR, and background verification.
  • Assist in benchmarking positions against the market to ensure competitive compensation.
  • Initiate and facilitate worker's comp claims and unemployment hearings.
  • Establish and maintain employee records and reports for a team of 250 employees.
  • Conduct employee exit interviews, and prepare separation letters.
  • Conduct workplace training such as Discrimination, Sexual Harassment, and ADA.
  • Manage benefits administration for team members.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Created and implemented employee retention strategies.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
  • Resolved conflicts between departments or personnel using sound judgment to maintain a harmonious work environment.
  • Suggested promotions and wage increases according to employee performance.
  • Created staff teams based on employee strengths, and adjusted to promote overall productivity.
  • Liaised between management and employees by relaying work information, adjustments, and grievances.
  • Managed compensation, insurance, payroll, and vacation days within employee benefits programs.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
  • Launched innovative incentive program to achieve low turnover rate in highly competitive market.
  • Ensured compliance with federal, state and local employment laws.
  • Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
  • Developed employee orientation and training programs for new hires.

Client Services Representative

Interim HealthCare of NW FL
Tallahassee, FL
06.1999 - 09.2004
  • Receives referral calls and organizes job schedules for homecare and staffing team members.
  • Verifies the client’s/patient's insurance for participation in the programs including Medicaid, private insurance, and private pay.
  • Promote agency through education to prospective and existing clients.
  • Filled 95% percent of all assignments with qualified clinicians qualified clinicians.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Scheduled and confirmed appointments based on customer availability.
  • Documented client/employee correspondence in CRM to track requests, problems, and solutions.

Education

MEC Certificate - Mortgage Broker

Mortgage Education Compliance
Tallahassee, FL
03-2024

Real Estate License SL3518634 - Real Estate

School of Real Estate
Tallahassee, FL
06-2021

Some College (No Degree) - Business Administration And Management

Tallahassee Community College
Tallahassee, FL

Skills

  • Applicant tracking systems
  • Employee relations and retention
  • Compliance
  • Cold calling
  • Social media recruiting
  • Personnel records maintenance
  • Job posting creation
  • Labor, FMLA, ADA, and Worker Comp laws
  • Candidate sourcing
  • Microsoft Office, Word, Excel, and PowerPoint
  • Payroll

Timeline

Senior Healthcare Recruiter

Interim HealthCare of NW FL
07.2010 - Current

Human Resources Manager

Interim HealthCare of NW FL
09.2004 - 06.2010

Client Services Representative

Interim HealthCare of NW FL
06.1999 - 09.2004

MEC Certificate - Mortgage Broker

Mortgage Education Compliance

Real Estate License SL3518634 - Real Estate

School of Real Estate

Some College (No Degree) - Business Administration And Management

Tallahassee Community College

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Duranda Johnson