Summary
Work History
Education
Skills
Workshops & certifications
Projects
Timeline
Generic

Durga Sai Sri Bommi

Irving

Summary

Entry-level IT professional with a master’s in information technology management and hands-on experience as a site reliability engineer at Walmart. Skilled in Python, SQL, R, and infrastructure monitoring, with a strong foundation in automation, data analysis, and problem-solving. Adept at working across teams, improving system reliability, and delivering data-driven insights. Passionate about cloud technologies, business intelligence, and building scalable, reliable systems.

Work History

Site Reliability Engineer – Infrastructure Team

Walmart
02.2025 - 08.2025
  • Supported the reliability and scalability of critical infrastructure systems, contributing to a 99.9% uptime SLA.
  • Automated manual tasks with Python and shell scripting, saving time and reducing repetitive work by 20%.
  • Monitored system performance with Splunk, Grafana, and internal dashboards, identifying and resolving issues before they escalated.
  • Partnered with cross-functional teams to troubleshoot incidents quickly, improving resolution times and reducing downtime.
  • Supported capacity planning, configuration management, and deployments, contributing to system scalability.
  • Documented runbooks and incident reports to improve knowledge sharing and future response efficiency.

Education

Master of Science - Information Technology Management

Illinois Institute of Technology
Chicago, IL
12-2024

Skills

  • Programming & Databases: Python, SQL, R, Java, C
  • Data Analysis & Visualization: Excel (Advanced), Tableau, Power BI, Pandas, NumPy, Google Analytics
  • Infrastructure & Monitoring: Splunk, Grafana, JIRA, Git/GitHub
  • Concepts & Methods: Data Cleaning, Statistical Analysis, Predictive Modeling, Machine Learning, Capacity Planning, Automation (Scripting)
  • Certifications: Google Data Analytics Certificate

Workshops & certifications

  • Google Data Analytics Certificate
  • Big Data & Analytics Workshop (TCS) – Hadoop, Spark, real-time processing
  • Techweek Workshop (Ramachandra College of Engineering)
  • Entrepreneurship Awareness Program (EAI)

Projects

1. Sales Performance Dashboard (Capstone Project):

 Built an interactive Tableau dashboard to analyze sales data for a retail company.

 Visualized KPIs like monthly revenue, top-performing products, and sales trends, leading to actionable insights.

- Tools Used: Tableau, Excel, SQL

2. Predicting Customer Churn using Machine Learning:

 Developed a predictive model to identify customers likely to churn for a telecommunications company.

 Performed data cleaning and feature engineering and trained a Random Forest model with 85% accuracy.

- Tools Used: Python (Pandas, Scikit-learn), Jupyter Notebook

3. E-commerce Customer Segmentation:

 Segmented customers based on purchasing behavior using K-Means clustering.

 Provided marketing recommendations to target high-value customers effectively.

- Tools Used: Python, Matplotlib, NumPy

Timeline

Site Reliability Engineer – Infrastructure Team

Walmart
02.2025 - 08.2025

Master of Science - Information Technology Management

Illinois Institute of Technology
Durga Sai Sri Bommi
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