Durinda Lewis
Troy
Summary
Goals: Detail-oriented and proactive professional with hands-on experience in admissions and records, skilled in managing high-volume data, supporting complex office operations, and delivering exceptional customer service. Seeking an Administrative Assistant position where I can leverage my organizational expertise, accuracy in documentation, and ability to streamline workflows to support team efficiency and enhance daily operations.
Overview
29
29
years of professional experience
Work History
Records Technician
Temple College
08.2025 - Current
- Answer incoming calls, process transcripts, move applications from Recruit to create a record in Colleague, update re-applications, ensure incoming students have all required supplemental items, make photo I.D.’s, answer emails, scan documents into OnBase, help answer questions or collect documents from students in person
School Nutrition Specialist
Troy Independent School District
08.2023 - 08.2024
- Cut, chop and prepare food according to weekly menu, serve, clean and sanitize surfaces, sweep and mop, restock all supplies, follow allergy specifications, take out trash, help with inventory
Assistant
Neighborhood Mobile Grooming
03.2005 - 05.2022
- Answer and return calls, optimize client files, maintain company funds, processed daily bank deposits, manage inventory, schedule appointments, map daily routes, provide exceptional customer care
Associate
Hancock Fabrics
04.2012 - 05.2013
- Greet customers, provide exceptional customer service, cut fabric, make transactions, merchandising throughout the store, end cap reset, restock merchandise, utilize 10-key, maintain company funds, process daily bank deposits, clean, sweep and mop
Accounts Payable
Tranum Auto Group
03.2002 - 09.2003
- Scan/Fax/Copy, file receipts, assign purchase order numbers to invoices, make collection calls, assist vendors with purchase order requests, fill in as receptionist as needed
Receptionist
Hearthstone Senior Assisted Living
03.1998 - 09.2001
- Answer phones, greet visitors and guests, sign residents in and out of facility, process daily bank deposits, accounts payable/receivable, assign hall duties per aide, make daily announcements, copy documents, utilize exceptional customer service
Customer Service Representative
Heilig Meyers Furniture
06.1997 - 02.1998
- Answer incoming calls, process payments, process daily bank deposits, process applications for credit, create customer accounts, copy and fax documents, make daily announcements, schedule deliveries
Education
AA - Behavioral Science
Temple College
Temple, Texas12-2020
Skills
- CRITICAL THINKING
- TIME MANAGEMENT
- COMMUNICATION
- LEADERSHIP/TEAMWORK
- ORGANIZATION
- EXCEPTIONAL CUSTOMER SERVICE
- Records management
Timeline
Records Technician
Temple College
08.2025 - Current
School Nutrition Specialist
Troy Independent School District
08.2023 - 08.2024
Associate
Hancock Fabrics
04.2012 - 05.2013
Assistant
Neighborhood Mobile Grooming
03.2005 - 05.2022
Accounts Payable
Tranum Auto Group
03.2002 - 09.2003
Receptionist
Hearthstone Senior Assisted Living
03.1998 - 09.2001
Customer Service Representative
Heilig Meyers Furniture
06.1997 - 02.1998
AA - Behavioral Science
Temple College
COMMUNICATION
Experienced in managing high-volume communication channels—email, phone, and in-person—while maintaining professionalism and efficiency.