Strategic government operations and program analyst with a strong background in state and federal sectors. Expertise in business process analysis, financial operations, compliance, and logistics enhances internal controls and operational readiness. Developed decision-support tools to convert complex data into actionable insights. Experience includes Army logistics leadership and progressively responsible roles in state government operations.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Operations Analyst
Georgia Department of Juvenile Justice
2025.12 - Current
Assessed performance metrics and operational strategies for six state facilities, managing budgets of $4-5 million and overseeing $1.25 million in program activities to enhance operational efficiency.
Developed and implemented reporting tools to streamline information sharing across departments.
Reviewed financial transactions, requisitions, procurement activity, records, and resource allocations for accuracy and compliance with policies and controls.
Designed and implemented tracking tools and dashboards to provide management with insights for informed decision-making and outcome monitoring.
Supported implementation of corrective actions and evaluated effectiveness of revised processes in achieving operational and compliance goals.
Managed daily processing of invoice transactions exceeding $1.1 million, maintaining a flawless accuracy record.
Directed compliance oversight, achieving a flawless 100% regulatory audit score in April 2026.
Developed comprehensive reports to support decision-making processes within the department.
Managed procurement operations for 6 facilities statewide, ensuring efficient team performance and resource allocation.
Operations Coordinator
Georgia Department of Juvenile Justice
2023.08 - 2025.11
Supported administrative operations and program management by tracking performance metrics and developing documentation and analytical products for planning and management review.
Coordinated vendor, procurement, resource-allocation, and documentation workflows and resolved discrepancies with internal stakeholders.
Coordinated vendor and procurement workflows while resolving discrepancies with internal stakeholders to ensure resource allocation and documentation accuracy.
Provided administrative operations, program support, financial transaction review, procurement coordination, records validation, and compliance support. Tracked operational performance and developed documentation and analytical products used for planning and management review.
Created analytical reports and workflow documentation, providing briefings and actionable recommendations to enhance operational processes.
Conducted comprehensive training programs to ensure adherence to operational systems, procedures, documentation standards, and compliance requirements.
Senior Logistics Specialist
United States Army
2015.05 - 2018.12
Led logistics, motor-pool, maintenance-support, fuel-accountability, and fleet-readiness activities. Provided accurate vehicle readiness information to chain of command, enhancing mission planning and operational decisions.
Led maintenance meetings as NCOIC, representing company operations and briefing the chain of command on vehicle readiness and mission-capable status.
Tracked deadline and mission-capable equipment and briefed the chain of command on vehicle status, maintenance requirements, and operational readiness.
Reorganized motor-pool processes and helped improve fleet readiness from 56% to 98%.
Led logistics, motor-pool, maintenance-support, fuel-accountability, and fleet-readiness activities. Tracked vehicle status and provided the chain of command with accurate readiness information to support mission planning and operational decisions.
Conducted petroleum quality surveillance and fuel sampling, ensuring fuel usage and accountability documentation supported safe, mission-ready operations.
Maintained maintenance records and validated logistics documentation, reinforcing equipment accountability and enhancing readiness reporting.
Managed supply chain processes, ensuring accurate inventory levels and timely delivery of materials.
HET Driver / Logistics Specialist
United States Army |3rd Infantry Division
2014.12 - 2015.04
Facilitated heavy equipment transportation and logistics operations by providing movement and recovery support for Bradley Fighting Vehicles and other military equipment, ensuring mission readiness. Combined transportation responsibilities with logistics, accountability, and mission-support functions.
Operated Heavy Equipment Transport (HET) systems in support of movement and pickup of Bradley Fighting Vehicles and other heavy military equipment.
Coordinated transportation requirements, ensured equipment accountability, conducted inspections, and delivered logistics support to consistently meet mission timelines.
Managed maintenance and readiness activities by identifying equipment requirements and coordinating essential resources for uninterrupted operations.
Operated military vehicles in diverse environments, ensuring timely transport of personnel and equipment.
Adhered to safety protocols, maintaining compliance with federal and army regulations during all missions.
Conducted routine vehicle inspections to maintain safety standards and operational readiness.
Logistics Specialist
United States Army | 25th Infantry Division
2012.02 - 2014.11
Assisted in logistics and supply management to support unit operations. Maintained accurate records and data within enterprise systems while coordinating movement and accountability of valuable government assets.
Oversaw federal resource accountability and readiness tracking for multimillion-dollar property and equipment, ensuring precise record-keeping and audit compliance.
Directed reintegration of vehicles and equipment returning from Operation Iraqi Freedom, ensuring compliance with Army standards.
Awarded Army Achievement Medal for outstanding support in the execution of equipment and vehicle reintegration projects.
Supported command-level accountability requirements by maintaining accurate data integrity and resource visibility within logistics frameworks.
Established and deployed effective inventory management systems aimed at optimizing resource distribution.
Oversaw documentation of flight times and maintained precise flight activity records while executing regular radio checks to enhance communication reliability and mission preparedness.
Utilities Equipment Repairer
United States Army
2011.11 - 2012.02
Performed preventive maintenance, inspection, troubleshooting, repair support, and equipment-readiness activities for Army utility equipment. Built the technical maintenance foundation that supported later logistics and fleet-readiness leadership assignments.
Inspected and maintained utility equipment to identify faults, ensuring safe and mission-capable operations.
Supported troubleshooting and repair actions, coordinated parts requirements, and ensured accuracy of maintenance records.
Maintained accountability for tools, equipment, and repair parts, ensuring completeness of maintenance documentation.
Conducted routine inspections and preventive maintenance on various systems to enhance longevity.
Education
Master of Science - Health Information Management
Southern New Hampshire University
Manchester, NH
2022-01
Bachelor of Science - Health Information Management
Southern New Hampshire University
Manchester, NH
2020-07
Skills
Business Process Analysis
Performance metrics
Budget analysis
Procurement & Acquisition
Compliance audits
Resource accountability
GCSS-Army systems
Holman Insights
Federal resource management
Audit reviews
Readiness reporting
Training & Briefings
Accomplishments
Managed federal accountability for $15.1M+ in property assets and a $1.8M vehicle fleet while maintaining 100% accountability and zero audit discrepancies.
Improved Army fleet readiness from 56% to 98% through maintenance coordination, parts sourcing, accountability, and disciplined readiness tracking.
Processed $1.1M+ in invoice transactions in a single day with zero errors while maintaining financial controls under time-sensitive conditions.
Led compliance oversight contributing to a 100% regulatory audit score with zero findings; selected for the 2026 DJJ Policy Review Panel.
Led reintegration of vehicles and equipment returning from Operation Iraqi Freedom, coordinating inspection, accountability, and turn-in requirements; earned the Army Achievement Medal for performance.
Certification
Georgia Certified Purchasing Associate (GCPA) - Active, Commissioner's Leadership Board, GPSTC Compliance Trainer, DJJ Policy Review Panel, U.S. Army Non-Commissioned Officer Leadership Academy
Personal Information
Title: GOVERNMENT OPERATIONS | PROGRAM ANALYSIS | LOGISTICS & RESOURCE MANAGEMENT
Timeline
Operations Analyst
Georgia Department of Juvenile Justice
2025.12 - Current
Operations Coordinator
Georgia Department of Juvenile Justice
2023.08 - 2025.11
Senior Logistics Specialist
United States Army
2015.05 - 2018.12
HET Driver / Logistics Specialist
United States Army |3rd Infantry Division
2014.12 - 2015.04
Logistics Specialist
United States Army | 25th Infantry Division
2012.02 - 2014.11
Utilities Equipment Repairer
United States Army
2011.11 - 2012.02
Bachelor of Science - Health Information Management
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