Durrell Charles
Fort Worth,TX
Summary
An asset to any company as a self-motivated professional experienced in initiating positive outcomes and to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Turret Truck,Fork Lift, Scissor Lift Operator
Id Logistics
Fort Worth, TX
08.2023 - 07.2024
- Operated Turret trucks to move, remove and place skued inventory from and to STO locations from upper and floored locations manually and systematically with zebra scanner for the floor replenishment of various locations in the fulfilment center.
- Operated Fork Lift and pallet jack in the replenishment of floor operations
- Picked, packed and filled orders in the fulfilments center to be sorted and shipped.
- Worked Shipping docks
- Sorted filled orders to specific city's loading docks stacked them on pallets, wrapped manually and mechanically with shipping wrap to be shipped.
- Manually and systematically loaded them to trailors to be shipped.
- Systematically kept log with zebra scanner
- Adhered to all safety regulations set forth by OSHA, local laws and company policies.
- Participated in regular training sessions to stay up-to-date on industry best practices.
- Performed pre-operational checks for lift, including brakes, cables and motors.
- Communicated effectively with fellow lift operators regarding lifts and equipment
- Utilized PPE
- Trained new employees on operating procedures for lifts and safety protocols.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Warehouse Sorter & Stocker
Goodwill industries
Fort Worth, TX
08.2022 - 11.2022
- Unload trucks
- Sorted merchandise
- Quality Control
- Teamwork
- Monitoring operations to ensure that they meet production standards
- Enhance product quality to reduce risks
- Gain production efficiencies
- Garner customer loyalty
- Checked color, shape, texture and grade of products and materials.
- Followed standard operating procedures for inspections and tests.
- Provided feedback to production team regarding product quality.
- Examined products.
- Followed safety protocols while handling hazardous materials.
- Maintained effective team member communication.
- Performed inventory control stocking merchandise.
- Placed products in correct storage locations to keep stock areas organized.
Customer Service Representative
Lead Services inc.
Fort Worth, TX
02.2013 - 06.2013
- Listen to customer concerns
- Answer customer questions and provide information about the company's products and services
- Follow communication guidelines, policies and procedures
- Made outbound calls to potential customers
- Meet daily and weekly quota's
- Build Inclusiveness
- Problem solving
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Handled customer inquiries and suggestions courteously and professionally.
Education
None - Computer information technology
South University
Savannah, GA11.2022
High school or equivalent - High school
O.D. Wyatt High
Fort Worth, TX05.2000
Skills
- Warehouse distribution
- Logistics
- Customer service
- Make ready/maintenance
- OSHA Compliance
- Heavy Lifting
- Mechanical inspection
- Load Management
- Safety Monitoring
- Order Picking
- Reliability
- Snow safety understanding
- Equipment Inspection
- Instruction assistance
- Loading Dock Operations
- Time Management
- Flexible Schedule
- Strong Work Ethic
- Teamwork and Collaboration
- Safety Inspections
- Adaptability and Flexibility
- Emergency Evacuation
- Active Listening
- Policy compliance
- Professional Demeanor
- Safety Guidelines
- Multitasking Abilities
- Professionalism
- Decision-Making
- Analytical Thinking
- Problem-Solving
- Preventive Maintenance
- Multitasking
- Employee Training
- Attention to Detail
- Effective Communication
- Adaptability
Certification
Turret Truck Certification,
Fork Lift Certification
Scissor Lift Certification
Timeline
Turret Truck,Fork Lift, Scissor Lift Operator
Id Logistics
08.2023 - 07.2024
Warehouse Sorter & Stocker
Goodwill industries
08.2022 - 11.2022
Customer Service Representative
Lead Services inc.
02.2013 - 06.2013
None - Computer information technology
South University
High school or equivalent - High school
O.D. Wyatt High