Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Durrell Espinoza

Durrell Espinoza

San Diego,California

Summary

Dynamic and detail-oriented professional with extensive experience at Amazon, excelling in warehouse operations and safety protocols. Proven ability to streamline processes, enhance efficiency, and maintain high standards of cleanliness. Strong communication skills and a commitment to teamwork foster a positive work environment, contributing to improved order fulfillment and reduced processing times.

Knowledgeable Desired Position with solid background in warehouse operations, including inventory management and order fulfillment. Successfully contributed to improving workflow efficiency and reducing downtime. Demonstrated proficiency in operating forklifts and managing stock levels.

Experienced with inventory management, ensuring accurate stock levels and timely order processing. Utilizes forklift operation skills to optimize warehouse space and streamline logistics. Track record of maintaining safety standards and promoting effective teamwork.

Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.

Knowledgeable Desired Position with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.

Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.

Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Consistently lifted materials weighing as much as Number pounds.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Strapped items down over protective padding to secure throughout transportation.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assembled pallets and crates for secure transportation of materials.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Rideshare Driver

Uber
08.2021 - Current
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
  • Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
  • Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Boosted earnings through efficient route planning and strategic scheduling of rides.
  • Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
  • Adhered to all safety regulations and traffic laws while driving.
  • Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
  • Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Expanded knowledge of local attractions and points of interest to better assist passengers with recommendations or directions when requested.
  • Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
  • Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.
  • Navigated complex urban environments confidently, ensuring seamless transportation experiences for passengers.
  • Inspected vehicles to confirm safe and fully-functioning working condition.
  • Assisted riders with special needs or accessibility requirements, ensuring their comfort throughout the journey.
  • Monitored traffic patterns and adjusted routes to minimize travel time.
  • Enhanced customer service by providing prompt and courteous transportation to passengers.
  • Resolved conflicts professionally, addressing any passenger concerns or issues calmly and effectively.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Collaborated with fellow drivers to share insights on optimal routes or strategies for maximizing earnings during peak times.
  • Processed payments for rides and provided accurate change when necessary.
  • Streamlined administrative tasks such as billing inquiries or dispute resolution using effective problem-solving skills within the rideshare platform.
  • Supported safe transportation initiatives within the rideshare community by attending driver training sessions regularly.
  • Achieved top driver status with consistent positive feedback from clients.
  • Reinforced rideshare company's reputation through professional conduct and exceptional service.
  • Utilized feedback from riders to improve service offerings continually.
  • Boosted my own safety and that of my passengers by adhering strictly to traffic laws and rideshare policies.
  • Fostered comfortable and engaging environment, making long rides more enjoyable for passengers.
  • Provided safe and reliable transportation services to passengers, ensuring timely pick-ups and drop-offs.
  • Improved earnings through strategic scheduling during peak demand times.
  • Increased ride acceptance rates to ensure consistent service availability.
  • Offered insightful local recommendations, enhancing overall customer experience.
  • Provided flexible payment options, accommodating various customer preferences and increasing satisfaction.
  • Maintained excellent punctuality for pickups, contributing to high customer ratings.
  • Ensured vehicle maintenance was up-to-date, enhancing safety and reliability for all rides.
  • Navigated efficiently through heavy traffic, optimizing ride durations.
  • Enhanced brand loyalty, encouraging repeat business by offering personalized service.
  • Streamlined route planning to minimize travel time and maximize efficiency.
  • Adapted quickly to new city regulations and rideshare platform updates, maintaining compliance and operational efficiency.
  • Contributed to decrease in ride cancellation rates by ensuring timely communication with clients.
  • Demonstrated exceptional problem-solving skills during unexpected delays or issues.
  • Enhanced rider satisfaction by providing clean, safe, and friendly traveling environment.
  • Collaborated with other rideshare drivers to share best practices and safety tips.
  • Delivered passengers to destinations safely and on time.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Developed deep knowledge of local routes and area destinations.
  • Drove VIPs to corporate events and meetings.
  • Followed applicable traffic regulations and traffic laws.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Pointed out landmarks and other points of interest to passengers.
  • Remained calm and poised in emergent situations.
  • Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Responded with ease to sudden changes in routes and schedules.
  • Planned routes based on knowledge of local areas, GPS information, and customer preferences.
  • Followed designated routes and schedules while operating vehicles.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Communicated with passengers regarding estimated time of arrival.
  • Observed passengers during the journey and reported any suspicious behavior.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.

Security Officer

Allstate Security Industries
02.2025 - 03.2025
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.

Security Officer

K-Dubb Security
09.2016 - 12.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.

Security Officer

Allied Universal Security Services
08.2024 - 03.2025
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Examined doors, windows and gates to verify security.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Security Officer

Drew Chain Security
02.2023 - 02.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Security Officer

Inter-Con Security Systems, Inc.
01.2022 - 02.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Issued access cards to authorized personnel to monitor access points.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Examined doors, windows and gates to verify security.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.

Cook

Olive Garden
09.2021 - 03.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.

Clerk

7-eleven
07.2013 - 09.2021
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained filing system and organized customer documents for easy retrieval of information.

Education

High School Diploma - Accounting

Garey Senior High School
Pomona, CA
06.2004

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Loading and unloading
  • Warehouse safety
  • Order picking
  • Clear communication
  • Attention to detail
  • Problem-solving
  • Sorting and labeling
  • Material handling
  • Warehouse operations
  • Team collaboration
  • Order picking and processing
  • Warehouse organization
  • Pallet jack handling
  • Shipping and receiving
  • Material loading and unloading
  • Punctual and dependable
  • Stacking and staging
  • Unpacking merchandise
  • Receiving and processing shipments
  • Order fulfillment
  • Pallet jacks
  • Inventory management
  • Materials handling and transport
  • Data entry
  • Forklift operation
  • Safety protocols
  • Storage organization
  • Basic mathematics
  • Assembly and production
  • Order preparation
  • Forklift operations
  • Inventory tracking
  • Quality control
  • Safety training
  • Health and safety regulations
  • Warehouse equipment maintenance
  • Warehouse logistics
  • Shipment palletization
  • Equipment operation
  • Complex Problem-solving
  • Heavy equipment operation
  • Hazardous materials handling
  • Delivery scheduling
  • Space optimization
  • Microsoft Excel
  • Damage reports
  • Deadline adherence
  • Shipping documentation
  • Supply ordering
  • Operations support
  • Purchase order review
  • Microsoft outlook
  • Rigid packaging
  • Product management
  • Material safety data sheets
  • Cycle counting
  • Cross-docking
  • Record preparation
  • Equipment troubleshooting
  • Cycle counts
  • Lean principles
  • Cost reduction
  • Time management
  • Multitasking and organization
  • Verbal and written communication
  • Inventory control
  • Equipment maintenance
  • Inventory audits
  • Stock management
  • Manual dexterity
  • Ventilation control
  • Shipment unpacking
  • Warehouse auditing
  • Labeling and sorting
  • Bin consolidation
  • Basic computer proficiency
  • Skid building
  • Supply chain
  • Dock leveling
  • Able to lift and carry number lbs
  • Truck processing
  • Material rotation
  • Pick-list processing
  • Barcode scanning
  • Stock control
  • Willing to learn
  • Lifting and sorting
  • Labeling and boxing
  • Wrapping and boxing
  • Physical strength and stamina
  • Critical thinking
  • Truck loading and unloading
  • Warehouse environment safety
  • Decision-making
  • Pallet jack operation
  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Detail-oriented
  • Superior customer service
  • Physical fitness
  • Surveillance
  • Emergency response
  • Access control
  • Patrol operations
  • Relationship building and management
  • Security screenings
  • Conflict de-escalation
  • Conflict resolution techniques
  • Visitor tracking
  • Threat assessment
  • Access control management
  • Electronic surveillance
  • Staff management
  • Security equipment operation
  • Metal detector operation
  • Theft prevention training
  • Personnel screening
  • Arrest procedures
  • Workplace violence prevention
  • Asset protection
  • Shift work experience
  • First aid and CPR certified
  • Work ethic
  • Workplace safety
  • Patrolling
  • Reliability
  • Security camera monitoring
  • First aid certified
  • Reporting skills
  • ID verification
  • Emergency awareness
  • Event security
  • Self-defense
  • Keen observer
  • Physical stamina
  • De-escalation techniques

Certification

  • Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
  • First Aid, CPR, and AED Instructor Certification - American Red Cross.
  • Pepper Spray Certification - Various State Departments of Justice or Private Providers.
  • Baton Permit - Various State Police or Bureau of Security and Investigative Services.

Timeline

Security Officer

Allstate Security Industries
02.2025 - 03.2025

Security Officer

Allied Universal Security Services
08.2024 - 03.2025

Security Officer

Drew Chain Security
02.2023 - 02.2024

Security Officer

Inter-Con Security Systems, Inc.
01.2022 - 02.2023

Cook

Olive Garden
09.2021 - 03.2022

Rideshare Driver

Uber
08.2021 - Current

Security Officer

K-Dubb Security
09.2016 - 12.2021

Clerk

7-eleven
07.2013 - 09.2021

Warehouse Worker

Amazon

High School Diploma - Accounting

Garey Senior High School

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Durrell Espinoza