Durriell Humphrey
Culinary Arts, Transportation, and logistics Professional
Colorado Springs,CO
Summary
Accomplished, highly-talented, and highly experienced junior-level executive with a 16 year track record of successful strategic and tactical leadership and workmanship within the travel, hospitality, marketing, and logistics industry. Visionary and creative with a positive, motivated attitude and steadfast commitment to excellence and success. A catalyst for change, transformation, and performance improvement, and also responding rapidly and appropriately to changing circumstances. I have an entrepreneurial leadership style with highly effective planning, organizational, and communication skills as well as a solutions-oriented approach to problem-solving and transforming ideas into reality.
Ambitious Catering Manager with 15 years of experience leading efficient and profitable service teams. Successful at meeting client needs while increasing revenue by driving sales. Committed to top-tier customer service and upholding professional, approachable attitude.
Overview
15
15
years of professional experience
1
1
Certification
4
4
Languages
Work History
Rideshare/Delivery Driver
Uber/Lyft/Doordash/Grubhub
02.2016 - Current
- Drive Passengers to and from their desired locations which would include to work, home, airport, etc.
- Completed on-time deliveries by choosing best and most efficient routes.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Assistant Catering Manager & Sous Chef
Little Howard's BBQ and Catering
07.2012 - Current
- Planned, Organized, Executed and Prepared over 150 catering events.
- Oversaw food preparation and monitored safety protocols.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Managed budgets and inventory control, reducing overall costs and minimizing waste.
- Handled complex logistical challenges such as venue coordination, equipment rentals, and transportation arrangements for successful off-site catered events.
- Utilized social media platforms effectively to promote catering services and engage potential customers directly online.
Amazon Route Deliver Driver
Final Mile Fast (Amazon)
11.2023 - 03.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to correct recipients.
Line Cook/Prep Cook
St. Lukes Presbyterian Hospital
05.2023 - 11.2023
- Duties included preparing and cooking breakfast and lunch orders for hospital staff as well as patient's families.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked food temperature regularly to verify proper cooking and safety.
- Grilled meats and seafood to customer specifications.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Order Picker/Forklift Operator
Caterpillar
02.2023 - 05.2023
- Responsibilities included going through warehouse aisles and selecting various tools and equipment based on customer's order requests and then supplying orders to processing line to be ready for delivery that evening or the following day.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
Operations Supervisor/Trainer
Jetstream Ground Services, Inc
10.2013 - 05.2017
- Responsible for managing 100 plus employees while assisting with hiring, training, and scheduling staff to accommodate operational needs.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by our team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering positive work environments and addressing employee concerns promptly.
DRIVER/CAB DRIVER
Yellow Cab
12.2015 - 01.2017
- Operated a taxi cab vehicle with transporting passengers from one location to another.
Ramp Operations Agent/transportation Agent
United Airlines
10.2013 - 09.2015
- Responsible for upholding service standards through successfully assisting in managing ramp operations to increase customer satisfaction.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Mentored junior agents within the team, sharing insights and best practices to support their professional growth and contributions to the agency''s success.
Assistant Kitchen Manager
Tokyo Joes
06.2013 - 09.2013
- Supervised an entire staff of 40 people and conducted pre-opening briefings with front of the house and back of the house staff.
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Supported timely service by coordinating with front-of-house staff to ensure accurate order completion and prompt delivery.
- Enhanced kitchen efficiency by streamlining food preparation processes and implementing time-saving strategies.
Line Cook/ Banquet Cook
Marriott International Hotels and Resorts
09.2011 - 07.2013
- Responsible for preparing meals to order utilizing various stations including but not limited to pantry, grill, sauté, fryer, etc.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain clean and safe working environments, adhering to health and safety guidelines
- Plated and presented all dishes to match established restaurant standards.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Lead Ramp Agent
Delta Airlines DBA Delta Global Staffing
09.2009 - 03.2012
- Coordinating and managing Flight Manifests while insuring captain and co-pilot have accurate information regarding air traffic, weather conditions, aircraft fuel, cargo load reports, etc.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.
- Mitigated risk of equipment damage or loss by maintaining diligent oversight of ground support assets and ensuring proper storage procedures were followed.
- Provided mentorship to new hires, resulting in quicker integration into the team's workflow and increased productivity levels among junior staff members.
- Streamlined aircraft turnaround times through efficient coordination of ground support equipment and personnel.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
Education
Certificate - Mortgage Loan Originator
Mortgage Educators and Compliance
Denver, CO11.2020
No Degree - Graphic Arts
Colorado Technical University Denver
Denver, CO05.2007
No Degree - Animation
The Art Institute of Colorado Denver
Denver, CO06.2005
No Degree - Psychology and Business Management
Pikes Peak Community College Colorado Springs
Colorado Springs, CO12.2002
Skills
- Culinary Experience, Catering, and Banquet (15 years)
- Forklift Operator
- Electric Pallet Jack
- Order Picker Experience
- Web Design
- Profit & Loss
- Micros POS
- Hospitality Management (10 years)
- Labor Cost Analysis
- Kitchen Management Experience
- Warehouse Supervisor Experience (1 year)
- Mortgage Servicing
- Mortgage Loan Origination
- P&L Management
- Pricing
- POS
- Budgeting
- Food Safety (15 years)
- Menu Planning
- Mobile Applications (10 years)
- Food Preparation (10 years)
- Negotiation
- Business development (5 years)
- User Interface (UI)
- Strategic Planning
- Computer Networking
- Driving (8 years)
- Management Administration
- Aviation/Aircraft Knowledge and Operations
- Safe Driving Practices
- Accurate record keeping
- Tech Savvy and GPS Familiarity
- City and non-city driving
- Transportation
- Passenger transportation
- Shipping and Receiving
- Route Management
- Database Management
Certification
- Forklift Certification
- ServSafe
- Food Handler Certification
- Driver's License
Professional Highlights
- Highly knowledgeable, experienced, and effective in managing employees of over 100+ people
- Proven track record in turnaround management through close attention to budget administration, organizational structure, and staff supervision and development
- Managing budgets above $250K
- Effective in providing training in various capacities including but not limited to the culinary & hospitality industry, transportation industry, aviation/airline industry, and many more.
- Staff training & development, P&L Management, Inventory Management, Auditing and Compliance
Personal Information
Title: Travel, Culinary, and Transportation Professional
Languages
English
Native or Bilingual
Spanish
Limited Working
Japanese
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Office 2023
Adobe
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursWork from home optionStock Options / Equity / Profit SharingPersonal development programsQuote
Imagination is everything. It is the preview of life’s coming attractions.
Albert Einstein
Interests
Professional Stock Trading
Real Estate Investing
Real Estate Development
Mortgage Lending
Property Development
Timeline
Amazon Route Deliver Driver
Final Mile Fast (Amazon)
11.2023 - 03.2024
Line Cook/Prep Cook
St. Lukes Presbyterian Hospital
05.2023 - 11.2023
Order Picker/Forklift Operator
Caterpillar
02.2023 - 05.2023
Rideshare/Delivery Driver
Uber/Lyft/Doordash/Grubhub
02.2016 - Current
DRIVER/CAB DRIVER
Yellow Cab
12.2015 - 01.2017
Operations Supervisor/Trainer
Jetstream Ground Services, Inc
10.2013 - 05.2017
Ramp Operations Agent/transportation Agent
United Airlines
10.2013 - 09.2015
Assistant Kitchen Manager
Tokyo Joes
06.2013 - 09.2013
Assistant Catering Manager & Sous Chef
Little Howard's BBQ and Catering
07.2012 - Current
Line Cook/ Banquet Cook
Marriott International Hotels and Resorts
09.2011 - 07.2013
Lead Ramp Agent
Delta Airlines DBA Delta Global Staffing
09.2009 - 03.2012
Certificate - Mortgage Loan Originator
Mortgage Educators and Compliance
No Degree - Graphic Arts
Colorado Technical University Denver
No Degree - Animation
The Art Institute of Colorado Denver
No Degree - Psychology and Business Management
Pikes Peak Community College Colorado Springs
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