DURSILLA RENA' KIRKLAND
Chicago,IL
Summary
Quality assurance professional known for high standards and consistent results. Extensive experience in identifying and resolving quality issues to maintain top-tier product standards. Reliable team player with focus on collaboration and adapting to evolving project needs. Proficient in quality control processes and detail-oriented analysis.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist /Home Care Aid
Addus Home Health Care
Chicago, IL
01.2005 - 08.2025
- Collaborated with cross-functional teams to ensure compliance with quality standards
- Conducted thorough inspections of products, identifying defects and ensuring adherence to specifications
- Developed and maintained documentation for quality assurance processes and procedures
- Executed routine audits to evaluate effectiveness of quality control measures
- Trained team members on quality assurance protocols, enhancing overall team performance
Home Care Aide
Help At Home Health Care
Chicago Illinois
06.2024 - Current
- Monitor cardiac electrocardiogram and cardiac screening
- Assess ventricular and atrial rhythm QRS PR and QT interval and ectopic beats
- Prepare documentation concerning cardiac arrests
- Take and record vital signs
- Provide daily quality patient care including observing, reporting and documenting patient's condition
- Adhere to operational and safety policies and procedures
- Provided compassionate personal care, assisting clients with daily living activities and mobility support.
- Maintained clean and safe environments through diligent housekeeping and infection control practices.
Patient Care Technician
Lutheran General Hospital
01.2007 - 01.2011
- Monitor vital signs (temperature, pulse etc.) or EKG signals and patient condition
- Assist physicians and nurses with the care of the patients.
- Assess patients, set machines up, calculated waste removal on patients, place patients on machines, and monitor blood pressures.
- Assist with monthly and weekly lab draws.
Patient Care Technician
Holy Family Medical Center
01.2006 - 01.2007
- Responsible for IV initiation, EKG, Foley catheter insertion and basic respiratory therapy.
- Maintain supplies, equipment and medications for the purposes of direct and indirect patient care.
- Monitor and chart patient vital signs.
Patient Care Technician
Weiss Memorial Hospital
01.2005 - 01.2006
- Provided direct patient care to include hygiene, and patient transport.
- Assisted with pre-and post-operative care, monitored and charted vital signs.
Patient Care Partner
St. Francis Hospital & Health Center
01.1991 - 01.2004
- Provided care and education with in the Congestive Heart Failure Clinic including monitoring of End-stage heart failure patients
- Provided direct patient care to cardiac patients, cross-trained as Unit Secretary and carried out assigned tasks and activities according to shift.
Skills
- Patient transport and care
- Vital signs monitoring
- Electrocardiogram interpretation
- Vascular health assessment
- Quality assurance processes
- Analytical thinking and problem-solving
- Decision-making strategies
- Team collaboration and support
Certification
- Certification - Technical School of Medicine
- Certification: Echo and Vascular Sonography June 2004
- Technical School of Medicine
Timeline
Home Care Aide
Help At Home Health Care
06.2024 - Current
Patient Care Technician
Lutheran General Hospital
01.2007 - 01.2011
Patient Care Technician
Holy Family Medical Center
01.2006 - 01.2007
Quality Assurance Specialist /Home Care Aid
Addus Home Health Care
01.2005 - 08.2025
Patient Care Technician
Weiss Memorial Hospital
01.2005 - 01.2006
Patient Care Partner
St. Francis Hospital & Health Center
01.1991 - 01.2004