Durward Salisbury
Louisville,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Picker & Packer
Rev-A-Shelf LLC
06.2023 - Current
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Followed safety protocols and procedures to minimize workplace accidents.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Picked and packed order items.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Sales and Service Manager
Jiffy Lube
05.2009 - 02.2019
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Collaborated with marketing department to launch and manage promotional activities and campaigns.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Kept accurate records to document customer service actions and discussions.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Monitored service staff performance and provided feedback for improvement.
- Monitored inventory levels and placed orders to replenish stock.
- Established team priorities, maintained schedules and monitored performance.
Education
GED -
Clinton County High School
Albany, KYSkills
- Safety Procedures
- Barcode Scanners
- Forklift Operation
- Staging and Sorting
- Pallet Building and Wrapping
- Pick Products
- Cherry Picker Operations
- Leading Employees
- Team Assessment
- Material Inventory Management
Certification
ASE Certified Brake Technician
Timeline
Picker & Packer
Rev-A-Shelf LLC
06.2023 - Current
Sales and Service Manager
Jiffy Lube
05.2009 - 02.2019
GED -
Clinton County High School
ASE Certified Brake Technician
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