Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dushawn Mejia

Carrollton,Texas

Summary

Experienced Human Resources professional with 5+ years of industry knowledge. Cultivates strong relationships with employees to foster a positive corporate culture. Proficient in addressing complex employee requirements and adapting to changing circumstances. Collaborates effectively within teams and maintains professional interactions across all organizational levels and with external partners.

Overview

7
7
years of professional experience

Work History

Customer Service/Inventory Clerk (Contractor)

CONVERGENZ STAFFING
02.2024 - 07.2024
  • Answered inbound calls from customers regarding their inventory products
  • Assist with billing/payments
  • Answered via emails and chats from customers for their orders
  • Assist with inventory audits

Human Resources Generalist

ORBITAL POWER INC.
06.2022 - 07.2023
  • Communicated, all resources policies and federal governmental laws to appropriate staff that reduced employee turnover by 25% within the year
  • Implemented all labor and federal laws
  • Provide support and resolution to all employee issues
  • Creates job postings and ads for recruitment on company's website
  • Conducted phone screens of applicants, and scheduled interviews
  • Setup Benefits up for new hires
  • Managed all open requisitions
  • ATS implemented for all new hires/applicants processing
  • Recruits, interviews, onboarding and facilitates the hiring of qualified job applicants; collaborates with hiring managers to understand skills and competencies required for open positions and edits job descriptions when needed
  • Oversees entire employment process through to onboarding, new hire orientation and benefits enrollment
  • Created and assisted with all employee training and development with hiring managers
  • Implemented DOT screening through DISA System (MVR, DOT drug test, and SAP)
  • Processed background checks and drug screenings for all new hires
  • Processed I-9 and created offer letters to hires
  • Worked closely with the Fleet & Safety management coordinating safety training programs for all Commercial Truck driver employees
  • Processed unemployment claims and acted as company representative at unemployment hearings
  • Provided guidance to managers and employees for FMLA/Leave benefits
  • Reviewed Worker’s Compensation documents to be processed
  • Administering payroll
  • Updated employees’ information in Paycom database
  • Implemented an ATS system that reduced hiring process time by 30%
  • Process offboarding for employees who resign/terminated
  • Ensure that business was run efficiently, effectively, and profitable

Executive Administrative Asst/HR Coordinator

ARROW LIFT RENTALS
09.2021 - 06.2022
  • Screened calls and emails and initiated actions to respond or direct messages for the CEO
  • Coordinated meetings, appointments, and conference calls for all executives
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips
  • Facilitated training and onboarding for new hires for office and warehouse staff for the HR Manager
  • Processed Worker’s Compensation requests
  • Provided administrative support to the CEO
  • Ran office errands
  • Planned office events
  • Backup for Customer Service/Call Center dept by answering incoming calls
  • Assisting customers with their rentals and processing customer payments
  • Order office supplies and process all incoming mail and packages
  • Strong attention to detail and accuracy in data entry

Compliance Analyst (Contractor) Part-Time

INGLET BLAIR, LLC
09.2020 - 07.2021
  • Reviewing mortgage documents for accuracy and integrity of information used to support lending decision
  • Review all third-party documents: (Appraisals, Titles, Flood Certs)
  • Upload all mortgage documents into Doc Review
  • Consulted with customers to assess needs and propose optimal solutions
  • Provide sufficient and timely reports to: Loan Officers/Loan Processor as required
  • Contacted customers for missing documents to complete their mortgage loan

Office Manager/HR Coordinator

ADVANTAGE SOLUTIONS MARKETING
12.2018 - 04.2020
  • Manage employee work schedules and vacation time
  • Backup for the Payroll Dept when needed
  • Recruiting of new applicants and setting up interviews for management
  • Processed I-9 for new hires
  • Assist with onboarding for new hires (Setup drug test/background checks)
  • Create offer letters for new hires
  • Setup training and meetings through staff calendars and schedules
  • Order Office Supplies and equipment when needed
  • Travel & hotel arrangements for sale reps and management
  • Maintained successful relationships with vendors, suppliers, and contractors
  • Backup for Customer Service Dept by answering incoming calls
  • Inputting customers information in CRM System
  • Reconciliation for expenses for management (QuickBooks)
  • Backup for the call center
  • Answered incoming calls from customers

Business Operations Coordinator

AMERICAN RED CROSS
11.2017 - 12.2018
  • Provides administrative budget support including expense coding, and financial report
  • Reconciliation of all invoices & Travel Expenses
  • Assist with Onboarding of new hires for the Main Office & Disaster Dept
  • Work closely with AARP for hiring Senior candidates for some of our office roles
  • Answering incoming calls for emergency assistance for (Housing, Food, and Employment)
  • Facilities/Asset Management Support: Ensures repairs are completed within budget and appropriate system is used to pay vendors
  • Develops and maintains relationships with vendors supporting each physical location
  • Obtains proposals for potential new vendors
  • Provides information/data needed for developing business
  • Events: Participates in planning event meetings
  • Created Reports/Data Information grant proposals
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures

Education

Human Resources Management - PHR

University Of Phoenix
Phoenix, AZ
06.2025

Skills

  • Human Resources Management
  • HR policies and procedures expertise
  • Google Office products
  • Microsoft Office products
  • HRIS/Paycom/ADP
  • ATS
  • Training and Development
  • Business Management

Timeline

Customer Service/Inventory Clerk (Contractor)

CONVERGENZ STAFFING
02.2024 - 07.2024

Human Resources Generalist

ORBITAL POWER INC.
06.2022 - 07.2023

Executive Administrative Asst/HR Coordinator

ARROW LIFT RENTALS
09.2021 - 06.2022

Compliance Analyst (Contractor) Part-Time

INGLET BLAIR, LLC
09.2020 - 07.2021

Office Manager/HR Coordinator

ADVANTAGE SOLUTIONS MARKETING
12.2018 - 04.2020

Business Operations Coordinator

AMERICAN RED CROSS
11.2017 - 12.2018

Human Resources Management - PHR

University Of Phoenix

Similar Profiles

CREATE PROFILE
Dushawn Mejia