Duskie Kakavas
Colorado Springs,CO
Summary
Driven Community Sales Manager with proven experience in real estate and community development projects. Skilled at building and maintaining client relationships, identifying customer needs, and implementing effective sales strategies. Demonstrated ability to lead teams towards shared goals while positively impacting company revenue and growth.
Overview
9
9
years of professional experience
Work History
Community Sales Manager
Challenger Homes
Colorado Springs, CO
08.2024 - Current
- Created and implemented multifarious marketing strategies including brochures, flyers, and websites to bolster product visibility.
- Implemented CRM systems and optimized processes related to lead management.
- Participated in industry forums and networking events to build contacts and foster relationships within the community.
- Created and maintained strong relationships with potential buyers, real estate agents, and other stakeholders.
- Managed the entire sales process from initial contact through closing of new home sale transactions.
Community Sales Manager
Lokal Homes
Colorado Springs, CO
09.2023 - 08.2024
- Managed customer relationships throughout the entire sales cycle, implementing effective communication strategies and creative marketing tactics, resulting in enhanced revenue and market dominance.
- Collaborated with the community construction team to meet company expectations and spearheaded sales efforts
- Demonstrated strong leadership by conducting sales training and meetings, alongside preparing weekly reports for VPs. Effectively organized and executed marketing campaigns with the objective of capturing local real estate clients, thereby boosting profits and achieving customer satisfaction.
- Led seamless customer journey at Lokal Homes, effectively managing communication via Lasso and diverse channels, leading to growth in local real estate operations. Fostered strong collaboration with theconstruction team to ensure top-notch customer experiences.
Community Manager
Apartment Management Consultants
Lakewood, CO
02.2023 - 09.2023
- Coordinated and supervised staff members in property operations, ensuring compliance with policies within designated financial boundaries.
- Enforced an impactful sales training initiative that achieved a significant uptick of 15% in lease renewals and boosted revenue by 10%.
- Managed property staff, established daily routines, and enforced company policies
- Spearheaded hiring process, reducing onboarding time by 40% and increasing staff retention by 25%
- Led property maintenance team to optimize property upkeep and efficiency, overseeing staff schedules, task delegation, and conflict resolution
- Implemented new staff training program, resulting in 30% decrease in maintenance backlog
- Directed the property operations to meet financial goals, conducting daily inspections, managing staff, and ensuring adherence to policies
- Streamlined leasing process, increasing leasing success rate by 20% and achieving 100% policy compliance
Strategic Account Executive
Comcast
Denver, CO
02.2018 - 12.2022
- Responsible for securing long-term Right of Entry R.O.E
- Negotiated agreements with MDU Owners, Developers, HOAs, Management Companies and College and Universities
- Demonstrated expertise in end-to-end sales cycle management by effectively identifying qualified prospects, managing funnels and prospects efficiently. Utilized accurate forecasting techniques throughout the process. Successfully generated compelling proposals leading to contract closures.
- Responsible for being the primary liaison between customers and company in assigned area.
- Achieved recognition for being the highest performer in Q1 of 2020
- Managed network expansion project across two states successfully.
Community Account Manager
Comcast
Sacramento , CA
01.2016 - 02.2018
- Utilized advanced knowledge of Comcast products, policies, and procedures to gather and maintain information
- Demonstrated in-depth, competitive knowledge of features, benefits, product differences, pricing, ad campaign for video, high speed internet, voice, and Xfinity Home
- Maintained a track record of consistently meeting and surpassing sales goals
- Achieved significant revenue gains by promoting and selling offerings to customers onsite
- Q1 West Division Quota Top Performer
- Developed and executed strategic plans to increase customer engagement, loyalty, and satisfaction.
Education
Business -
University of Phoenix
Roseville, California09-2015
Skills
- Sales & Revenue Growth
- New Business Development
- Client Onboarding & Retention
- Relationship Management
- New Leads Generation
- Customer Service Excellence
- Project Management
- Stakeholder Engagements
- Effective Communications
- Sales Force
- CSG
- Lasso
- Microsoft Outlook
- Microsoft Office
- WordPress
- Yardi
Timeline
Community Sales Manager
Challenger Homes
08.2024 - Current
Community Sales Manager
Lokal Homes
09.2023 - 08.2024
Community Manager
Apartment Management Consultants
02.2023 - 09.2023
Strategic Account Executive
Comcast
02.2018 - 12.2022
Community Account Manager
Comcast
01.2016 - 02.2018
Business -
University of Phoenix