DUSTAN LUGO
Eastaboga,AL
Summary
Professional road construction specialist with strong emphasis on safety, efficiency, and quality. Proven ability to manage site logistics, and ensure project timelines are met. Strong focus on team collaboration, adaptability, and achieving optimal outcomes. Highly reliable with keen understanding of construction processes and best practices.
Experienced with on-site construction operations and equipment handling. Utilizes problem-solving skills to address on-site challenges effectively. Track record of collaborating with team members to ensure project success and safety compliance.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Apprentice Trainer
Superior Traffic Control
08.2023 - Current
- Trained new traffic controllers to properly use traffic control devices and apply best practices.
- Maintained clear visibility and legibility of directional and regulatory signs with regular inspections and repairs.
- Established a positive working relationship with clients by providing timely status reports and addressing any concerns they might have.
- Achieved successful project completion through meticulous attention to detail in executing well-designed traffic management plans.
- Increased worker productivity by delegating tasks effectively, ensuring all team members understood their responsibilities.
- Boosted crew morale through regular feedback, recognition of hard work, and fostering a supportive work environment.
- Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
- Operated and safely navigated company vehicles to transport materials and equipment to job site.
- Read and interpreted plans, instructions and specifications to determine work activities and checked inventory and inspected equipment needed for job.
- Maintained traffic control closures for pilot car operation, lane and road closures and detoured routes to support crews working along public right-a-way.
- Provided training to new hires on company policies, procedures, and best practices in traffic control operations.
Field Technician
Superior Traffic Control
08.2023 - Current
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Delivered high-quality work by diligently following standard operating procedures.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Communicated with customers to provide updates, gather information and resolve issues.
- Utilized safety practices with no complaints or accidents.
- Cultivated strong client relationships by consistently delivering top-quality service in a professional manner.
- Continuously expanded skill set by pursuing relevant certifications and staying current on industry trends.
Convenience Store Clerk/Cook/Maintenance Technician
SAMCO
08.2021 - 05.2023
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
- Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
- Maintained a clean and organized store environment for an improved shopping experience.
- Ensured timely stocking of shelves, coolers, and displays for optimal product availability to customers.
- Followed cash handling, inventory accountability and fueling station procedures as part of operations.
- Stocked merchandise on display shelves and racks to provide good selection for customers.
- Conducted accurate cash handling and managed register transactions, ensuring balanced drawers at the end of each shift.
- Collaborated with team members to ensure smooth operations during busy periods and high-traffic hours.
- Met safe food handling protocols to comply with company, [Location] health department and industry standards.
- Boosted sales through effective merchandising and product placement on store shelves.
Construction Foreman/Senior Lead Technician
Studs Home Repair
08.2017 - 06.2020
- Supervised field crews to maximize quality and work efficiency.
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
- Verified and submitted team timesheets.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Consistently met deadlines under pressure through diligent time management abilities.
- Inspected work for compliance with applicable regulations and job specifications.
- Ensured timely completion of projects by developing and maintaining schedules for work progress.
- Demonstrated strong leadership skills in coordinating multiple subcontractors to ensure seamless integration within overall project timelines.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Removed and repaired carpet and wood flooring.
- Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Increased customer satisfaction by maintaining open lines of communication, addressing concerns promptly, and ensuring quality work throughout the project lifecycle.
- Developed strong relationships with clients, architects, engineers, and other stakeholders to ensure smooth collaboration throughout the project lifecycle.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Reduced material waste by accurately estimating project needs and optimizing tile cutting techniques.
- Ensured safety compliance on job sites through rigorous adherence to industry standards and regulations.
- Maintained a clean work environment during all stages of the tiling process, minimizing disruptions to clients'' daily routines.
- Achieved consistent client commendations for exceptional attention to detail in complex tiling designs.
- Consistently met or exceeded project specifications by staying current with industry trends and best practices in tile installation.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Enhanced customer satisfaction by efficiently installing hardwood floors with attention to detail and craftsmanship.
- Reduced project completion time by effectively collaborating with team members on hardwood floor installation tasks.
- Demonstrated commitment to sustainability by utilizing eco-friendly products and materials during the installation process.
- Completed projects on schedule, ensuring timely communication with clients regarding progress updates and potential delays.
- Developed strong relationships with suppliers resulting in better pricing negotiations for materials used in projects.
- Showcased versatility by skillfully executing various types of hardwood floor installs including nail-downs, glue-downs, floating methods.
- Assisted in training new employees on proper techniques for hardwood floor installation, ensuring consistent performance across the team.
- Successfully managed multiple projects simultaneously, prioritizing tasks and maintaining clear communication with clients to ensure timely completion.
- Managed subcontractors effectively, ensuring timely completion of tasks and high-quality workmanship.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Trained workers in proper methods, equipment operation and safety procedures.
Education
GED -
Western Piedmont Community College
Morganton, NC04-2005
Skills
- Strong communication skills
- Work zone safety
- Team leadership qualities
- Organizational growth
- Hand and power tools
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Adaptability and flexibility
- Attention to detail
- Customer service
- Self motivation
- Strong work ethic
- Reading blueprints
- Equipment care
Certification
- Delegation Goal Setting and Monitoring
- Teamwork Strategies for Leaders
- Running Successful Meetings
- Resilience and Stress Management
- Successfully Resolving Workplace Conflict
- When and How to Use Texts, Emails, and Calls to Communicate
- The Customer Perception Ladder
- Creating the Right Atmosphere for Difficult Conversations
- Why Culture Counts
- Clear and Concise Emails
- Building Customer Rapport
- Build Agile Transformation with Collaborative Teams
- Barriers to Effective Communication
- Avoiding Wrongful Termination(Manager)
- Organizing Information for Productivity
- Avoiding Conflicts of Interest
- Are You Really Listening
- Establishing a Culture of Trust
- An Ethics and Integrity Discussion
- A Manager's Core Skill
- Employee Discipline (Manager/Supervisor)
- Turning Feedback Into Behavioral Change
- 90 Seconds to Emotional Resilience
- Identify and Address Team Disengagement
- Organizing Information for Productivity
- Building Agile Transformation with Collaborative Teams
- Building Customer Support
- Barriers to Effective Communication
- Avoiding Wrongful Termination (Manager)
- Organizing Information for Productivity
- Conflict Resolution
Timeline
Apprentice Trainer
Superior Traffic Control
08.2023 - Current
Field Technician
Superior Traffic Control
08.2023 - Current
Convenience Store Clerk/Cook/Maintenance Technician
SAMCO
08.2021 - 05.2023
Construction Foreman/Senior Lead Technician
Studs Home Repair
08.2017 - 06.2020
- Delegation Goal Setting and Monitoring
- Teamwork Strategies for Leaders
- Running Successful Meetings
- Resilience and Stress Management
- Successfully Resolving Workplace Conflict
- When and How to Use Texts, Emails, and Calls to Communicate
- The Customer Perception Ladder
- Creating the Right Atmosphere for Difficult Conversations
- Why Culture Counts
- Clear and Concise Emails
- Building Customer Rapport
- Build Agile Transformation with Collaborative Teams
- Barriers to Effective Communication
- Avoiding Wrongful Termination(Manager)
- Organizing Information for Productivity
- Avoiding Conflicts of Interest
- Are You Really Listening
- Establishing a Culture of Trust
- An Ethics and Integrity Discussion
- A Manager's Core Skill
- Employee Discipline (Manager/Supervisor)
- Turning Feedback Into Behavioral Change
- 90 Seconds to Emotional Resilience
- Identify and Address Team Disengagement
- Organizing Information for Productivity
- Building Agile Transformation with Collaborative Teams
- Building Customer Support
- Barriers to Effective Communication
- Avoiding Wrongful Termination (Manager)
- Organizing Information for Productivity
- Conflict Resolution
GED -
Western Piedmont Community College
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