Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dusti Diaz

Safford,AZ

Summary

Efficient and reliable supervisor with experience in overseeing housekeeping and janitorial teams. Possess strong organizational and leadership skills, ensuring high standards of cleanliness and maintenance are met consistently. Skilled in training staff, optimizing workflows, and implementing cost-saving measures without compromising quality. Improved overall customer satisfaction through effective scheduling, staff management, and resource allocation. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

2025
2025
years of professional experience

Work History

Housekeeping Manager

Safford Hotel LLC
Safford, AZ
08.2016 - Current
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Created training programs for new hires including orientation sessions on hotel policies and procedures.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Reported damage or theft of hotel property to management.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Monitored employees' work hours to ensure proper staffing levels were maintained at all times.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Investigated incidents involving guests or employees that occurred within the hotel premises.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Prepared work schedules for associates to promote proper staffing levels.
  • Trained, coached and mentored staff on best practices and protocols to secure smooth new program adoption.

Front Desk Receptionist

Safford Hotel LLC
Safford, AZ

Education

High School Diploma -

Safford High Schhol
Safford, AZ
05-1993

Skills

  • Quality assurance and control
  • Supply inventory management
  • Performance improvements
  • Work prioritization
  • Supervisory skills
  • Guest relations
  • Training and mentoring
  • Scheduling and planning
  • Customer relationship management
  • Cleaning and sanitation
  • Quality improvements
  • Customer service-focused
  • Team building

Timeline

Housekeeping Manager

Safford Hotel LLC
08.2016 - Current

Front Desk Receptionist

Safford Hotel LLC

High School Diploma -

Safford High Schhol
Dusti Diaz