Ordered parts for customers, repair shops, and service departments for use in mechinic equipment.
Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Provided timely, insightful and accurate reports to upper management.
Service Manager
Pep Boys
03.2020 - 01.2023
Met with customers to discuss service needs and offer available solutions.
Negotiated with vendors to secure best prices for parts and supplies.
Hired, trained and supervised team of service staff members to meet business goals.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Office Manager
Diesel Boys Garage
01.2011 - 10.2022
Completed bi-weekly payroll for 8 employees.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Ordered repair parts quickly to prevent delays in projects and repair work.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.