Dustin Adams
5310 Indiana Ave Winston Salem,NC
Summary
Experienced restoration professional with a proven track record in high-pressure, hands-on work environments. Skilled in water and fire damage mitigation, heavy equipment operation, and team-based project execution. Adept at maintaining strict safety protocols, managing physical labor under challenging conditions, and solving problems on the spot.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Roustabout
Patterson UTI Drilling
Houston, TX
01.2025 - 04.2026
- Operated and maintained drilling equipment to ensure optimal performance.
- Assisted in rigging up and down, following safety protocols diligently.
- Monitored equipment for malfunctions, reporting issues promptly to supervisors.
- Conducted routine maintenance on tools and machinery to enhance reliability.
Restoration Manager
Servpro of Greensboro
Greensboro, NC
11.2023 - 10.2025
- Oversaw restoration projects, ensuring adherence to safety protocols and quality standards.
- Trained and mentored team members on effective restoration techniques and equipment usage.
- Managed inventory of restoration supplies, optimizing resource allocation for project efficiency.
- Coordinated with insurance adjusters to facilitate claims processing and client communication.
- Coordinated team schedules to optimize workflow and enhance service delivery efficiency.
- Supervised restoration projects, ensuring compliance with safety regulations and quality standards.
- Implemented process improvements that reduced project turnaround times and increased customer satisfaction.
- Handled 55-120 calls per day from other team memebers, clients, and insurance adjusters
- Performed 6-15 estimates per day
- Performed 1-2 QC site inspections a day
Restoration Supervisor
Servpro of Greensboro
Greensboro, NC
03.2023 - 11.2024
- Supervised restoration projects ensuring compliance with safety protocols and industry standards.
- Trained and mentored team members on equipment usage and restoration techniques.
- Managed inventory of restoration supplies, optimizing resource allocation for efficiency.
- Coordinated with clients to assess damage and develop tailored restoration plans.
- Implemented quality control measures, enhancing service delivery and customer satisfaction.
- Streamlined communication between team members to ensure clear understanding of project goals and expectations.
- Maintained a clean work environment by enforcing strict cleanliness standards among team members, resulting in higher productivity levels and increased employee morale.
- Performed demolition as necessary to ensure proper treatment of building or structure
Restoration Lead Tech
Afterdisaster-metrolina
Charlotte, NC
11.2020 - 02.2023
- Supervised technician team to ensure compliance with safety protocols and operational standards.
- Implemented efficient workflows to enhance productivity and service quality in restoration projects.
- Trained new technicians on equipment usage, safety procedures, and best practices for disaster recovery.
- Conducted regular inspections of tools and equipment to maintain operational readiness and reliability.
- Coordinated with project managers to align technical support with client needs and project timelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Restoration Technician
AFTERDISASTER
Greensboro, NC
12.2016 - 10.2020
- Operated specialized restoration equipment to mitigate water and mold damage.
- Assisted in inventory management by organizing tools and supplies for efficient workflows.
- Conducted thorough site assessments to identify restoration needs and develop action plans.
- Collaborated with team members to ensure compliance with safety standards during restoration processes.
- Documented restoration progress and outcomes to maintain accurate project records.
- Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
- Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
- Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
- Mitigated water damage impact by executing swift and strategic removal of affected materials and structures.
Education
High School Diploma -
Penn Foster High School
Scranton, PA05.2011
Skills
- Damage assessment
- Restoration planning
- Structure tear-down
- Quality assurance
- OSHA compliance
- Project estimation
- Problem-solving
Water damage restoration
Debris removal
Budgeting and estimating
Damage assessment
Mold remediation
Insurance claim coordination
Structural drying
Building repair
Structure tear-down
OSHA compliance
Project estimation
Biohazard cleanup
Problem-solving
Teamwork and collaboration
Attention to detail
Multitasking Abilities
Computer skills
Organizational skills
Team leadership
Scheduling and coordinating
Managing operations and efficiency
Analytical thinking
Conflict resolution
Recruitment and hiring
Quality control
Complex Problem-solving
Certification
WRT
ASD
AMRT
FRST
OCT
HST
TWIC
Timeline
Roustabout
Patterson UTI Drilling
01.2025 - 04.2026
Restoration Manager
Servpro of Greensboro
11.2023 - 10.2025
Restoration Supervisor
Servpro of Greensboro
03.2023 - 11.2024
Restoration Lead Tech
Afterdisaster-metrolina
11.2020 - 02.2023
Restoration Technician
AFTERDISASTER
12.2016 - 10.2020
High School Diploma -
Penn Foster High School