Dustin Allard
Quincy,IL
Summary
Versatile and results-driven professional with extensive experience in heavy machinery operation at Primoris Energy Services and a proven track record in business management as Owner/Operator at Busted Knuckle Trucking LLC. Demonstrates exceptional communication and team leadership skills, ensuring project success and enhanced customer satisfaction. Holds a Class A CDL License with endorsements, showcasing a commitment to safety and efficiency.
Overview
14
14
years of professional experience
Work History
Heavy Equipment Operator
Primoris Energy Services
03.2024 - Current
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
- Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Operated machining equipment safely with team of operators.
- Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
- Moved equipment between job locations using truck and trailer.
- Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
Owner/Operator Truck Driver
Busted Knuckle Trucking Llc
11.2021 - 02.2024
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Mechanic/Sales Associate
Perkins Seed House
04.2015 - 12.2015
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Assisted in maintaining a high-functioning service department by taking on additional responsibilities including inventory management and shop maintenance tasks.
Salesman
Self Employed Services
01.2010 - 01.2014
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Door-to-Door sales
- Setup mini sales within in the community through advertising
Education
No Degree - Diesel Mechanics
Spoon River College
Canton, ILHigh School Diploma -
Havana High School
Havana, IL05.2015
Skills
- Class A CDL License Tanker/double & Triple Endorsement
- Fluent in heavy Equipment Operations
- Excellent Communication Skills
- The ability to schedule and coordinate with others on small or large scale operations
- Team leadership
- Work well with others or in a group
Timeline
Heavy Equipment Operator
Primoris Energy Services
03.2024 - Current
Owner/Operator Truck Driver
Busted Knuckle Trucking Llc
11.2021 - 02.2024
Mechanic/Sales Associate
Perkins Seed House
04.2015 - 12.2015
Salesman
Self Employed Services
01.2010 - 01.2014
No Degree - Diesel Mechanics
Spoon River College
High School Diploma -
Havana High School