Dustin Bass
Sun Prairie,WI
Summary
Proven professional with an experienced background at Best Buy, excelling in roles requiring problem-solving and team collaboration. Expert in vehicle mobilization and adept at increasing customer satisfaction through effective issue resolution. Demonstrates a track record of enhancing delivery efficiency and building strong customer relationships through active listening and negotiation skills.
Overview
8
8
years of professional experience
Work History
Geek Squad Delivery
Geek Squad - Best Buy
Sun Prairie, WI
10.2021 - Current
- Conducted pre-installation site visits to measure, evaluate, and plan installations, reducing project delays.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Sales Advisor
Best Buy
Lake Geneva, WI
10.2016 - 09.2021
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Negotiated deals and handled complaints or objections.
Education
High School Diploma -
Lake Geneva High School
Lake Geneva06-2018
Skills
- Conducting risk assessments
- Vehicle mobilization
- Delivery pickup
- Daily logging
- Problem-solving
- Team collaboration
- Issue troubleshooting
Timeline
Geek Squad Delivery
Geek Squad - Best Buy
10.2021 - Current
Sales Advisor
Best Buy
10.2016 - 09.2021
High School Diploma -
Lake Geneva High School
Similar Profiles
Kennard BryantKennard Bryant
Advanced Repair Agent at Geek Squad - Best BuyAdvanced Repair Agent at Geek Squad - Best Buy
Eric AvilesEric Aviles
Tech Consultant at Geek Squad - Best BuyTech Consultant at Geek Squad - Best Buy
Victoria RiveraVictoria Rivera
Technical Support Agent at Geek Squad - Best BuyTechnical Support Agent at Geek Squad - Best Buy