Strategic Nursing Home Administrator offering many years of healthcare administration and clinical success. Well-versed in leading initiatives to streamline daily operations and increase resident care quality. Collaborative and communicative with an aptitude for liaising with leadership and internal personnel to develop business strategy. Committed to effectively navigating complex changes regarding subsidized and long-term care. Aiming to leverage passion for driving positive change to fulfill a professional opportunity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Nursing Home Administrator
Cascadia of Lewiston
Lewiston, Idaho
11.2023 - 06.2025
Managed operations of 34-bed skilled nursing facility, reversing negative net income trend established since 2018. Achieved consistent positive monthly net income by increasing EBITDAR to 27% and EBIT to 13%. Boosted average daily census from 26 to 31 through strong PDPM program implementation, raising Medicare reimbursement rates. Increased employee satisfaction scores from 79% to 92% via tuition reimbursement and leadership incentives. Executed routine audits ensuring compliance with regulations, resulting in minimal citations during annual evaluations.
Enhanced staffing star rating and quality measures through effective acuity-driven staffing strategies and clinical improvements. Reduced agency expenditures from $85,000 to $40,000 monthly, while transitioning therapy services in-house for additional savings. Implemented patient supply ordering system based on PAR levels, leading to a $6K reduction in monthly supply costs.
Oversaw daily operational activities such as admissions and discharges, dietary services, housekeeping, maintenance, social services.
Developed and implemented policies and procedures to ensure compliance with state regulations.
Analyzed data from various sources such as billing information, census reports to identify areas requiring improvement or cost savings opportunities.
Monitored patient satisfaction surveys and took corrective action when necessary.
Licensed Nursing Home Administrator
Colville Health and Rehabilitation of Cascadia
Colville, Washington
07.2021 - 11.2023
Enhanced operational efficiency, achieving four-star quality measures from three stars. Increased Medicaid revenue through improved case mix management. Structured PDPM program to secure maximum Medicare reimbursement rates. Completed CMS and complaint surveys with minimal citations, reducing total citations from over twenty to five. Boosted Part-B revenue from $7,000 to $17,000 in four months by implementing a long-term care program, and improved resident satisfaction by 25% using Health Stream Quality Manager (Abaqis).
Negotiated vendor contracts, saving thousands through optimized ordering practices. Reduced agency costs from 80K to 60K monthly by maximizing staff utilization.
Monitored inpatient bed use, facilities, and staff to provide optimal use of resources.
Maintained communication and transparency with governing boards, department heads and medical staff.
Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Funeral Director
Merchant Memorial Group
Clarkston, Washington
11.2020 - 04.2022
Coordinated the funeral team and the medical examiner in the Asotin County Coroner’s Office. Coordinated transport of decedents from the place of death to the funeral home or morgue.
Created meaningful tribute videos featuring photographs and audio recordings of the deceased.
Facilitated final disposition planning by providing resources about cemetery plots or mausoleum spaces.
Managed the ordering and inventory of caskets, urns, and other related merchandise.
Assisted in pre-arranging funerals with clients.
Advised families on applicable laws regarding the disposition of human remains.
Coordinated arrangements with cemeteries or crematories for interment or cremation of remains.
Ensured compliance with state regulations governing funeral homes.
Met with client families to discuss service options and pricing plans.
Prepared legal documents such as death certificates and permits for burial or cremation.
Director of Admissions
Advanced Health Care of Lewiston
Lewiston, Idaho
06.2017 - 11.2020
Oversaw admissions and staffing processes at skilled nursing facility, ensuring efficient operations.
Provided comprehensive information about facility programs and therapies to the community.
Evaluated patient charts from local hospitals to determine appropriate post-acute care placements. Acted as the interim skilled nursing administrator, managing all facility activities in the administrator's absence. Served as both interim executive director and Director of Admissions, enhancing leadership continuity. Coordinated home health and hospice services for patients transitioning from post-acute care. Managed assessment, planning, implementation, coordination, and evaluation of patient services.
Integrated clinical guidelines into transition plans to improve the delivery of post-acute care.
Prepared reports on admissions trends to inform the facilities planning decisions.
Created marketing materials such as brochures, fliers, newsletters to promote the building's offerings.
Community Relations Manager
Royal Plaza Health and Rehabilitation
Lewiston, Idaho
04.2015 - 06.2017
Received and evaluated patient charts from local hospitals for post-acute placement assessments.
Coordinated admissions, ensuring the readiness of residents' rooms prior to arrival. Communicated with all departments to prepare for new resident admissions. Conducted facility tours, maintaining a consistently tour-ready environment. Contributed to interdisciplinary team meetings, reviewing patient charts for daily clinical needs. Participated in Administrator-in-Training program, focusing on organizational strategy development. Developed operational strategies for admissions by analyzing trends, establishing measurements, and researching productivity and customer service metrics to identify problems and implement changes.
Prepared presentations highlighting successes achieved through the successful implementation of outreach initiatives.
Advised senior management on ways to enhance existing policies impacting local residents.
Organized community events such as fundraisers, festivals, and meetings to promote positive relationships with stakeholders.
Assisted in developing strategies to build strong partnerships between the organization and local authorities, businesses, and non-profits.
Maintained an up-to-date database of contacts within the local area and kept records of interactions with key stakeholders.
Built relationships with civic leaders, government officials, business owners, media outlets, and other influencers in order to strengthen corporate reputation.
Established a system for tracking outcomes from various programs designed to improve community engagement.
Certified Medical Assistant
Eye Care Specialists and Surgical Center
Clarkston, Washington
12.2014 - 04.2015
Conducted comprehensive patient exams, including vital signs and health history assessments.
Managed patient flow to optimize clinic efficiency and enhance service delivery.
Assisted in various ocular surgical procedures as a surgical assistant. Performed specialized testing, routine eye exams, and extended examinations.
Provided expert support during surgical consultations and diagnostic imaging. Prepared patients for surgical procedures, ensuring comfort and readiness. Monitored critical patient conditions throughout examination and treatment processes.
Collaborated with the medical team to maintain high standards of patient care.
Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
Ordered medical supplies from approved vendors based on predetermined budget parameters.
Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
Prepared specimens for laboratory testing and performed routine laboratory tests.
Provided support to patients by helping them fill out forms and answering their questions about health care services.
Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
Education
Master of Science - Community Health Sciences / Epidemiology
Tulane University
New Orleans, LA
05-2026
Bachelor of Science - Clinical Psychology / Biological Anthropology
Washington State University
Pullman, WA
05-2014
Skills
Data analysis
Policy development
Epidemiological research
Patient management
Quality improvement
Healthcare communication
Team collaboration
Regulatory compliance
Financial management
Employee retention strategies
Accreditation support
Resident care
Healthcare administration
Profit improvements
Business development
Human resources
Operations management
Personnel management
Accreditation coordination
Hospital coordination
Project oversight
Organizational leadership
Patient relations
Therapy programs
Occupancy strategies
Customer service focus
Budgeting expertise
Performance improvement
Establish policies
Business planning
Disease research
Performance metrics
Problem-solving abilities
Professional networking
Inventory and restocking
Drug utilization review
Diagnostic services monitoring
Schedule management
Effective communication
Budget management
Risk analysis
Public health
Training and mentoring
Wellness services
Affiliations
Graduated College with magna cum laude status.
National Dean’s List Honoree
National Society of Collegiate Scholars Recipient
Presidential Leadership Award
Certification
Washington Licensed Nursing Home Administrator - NH61354425
Oregon Nursing Home Administrator - 10225670
Idaho Licensed Nursing Home Administrator - NHA-1420
Washington Funeral Director - 19110672
Washington Embalmer License - 19110673
Idaho Mortician Resident - MRT-1605
Washington State Board of Pharmacy - VA60164290
Idaho State Board of Pharmacy - CT14469
Publications
Assisted Reproductive Technologies in Sambia Culture – Blewett, Dustin, Washington State University – Center of Northwest Anthropology Reports, 2003
Accomplishments
Successful completion of the Idaho Health Care Association AIT program.
CDC Nursing Home Infection Preventionist Training
Certifications
Hazardous Drug Compounding Certification
Warfarin Safety Certification
Geriatric Pharmacotherapy Certification
Infusion Compounding Certification
Employee Aseptic Technique Training Certification
Environmental Sampling Certification
Hazardous Drug Spill Cleanup Certification
Bloodborne Pathogen Certification
References
References available upon request.
Timeline
Licensed Nursing Home Administrator
Cascadia of Lewiston
11.2023 - 06.2025
Licensed Nursing Home Administrator
Colville Health and Rehabilitation of Cascadia
07.2021 - 11.2023
Funeral Director
Merchant Memorial Group
11.2020 - 04.2022
Director of Admissions
Advanced Health Care of Lewiston
06.2017 - 11.2020
Community Relations Manager
Royal Plaza Health and Rehabilitation
04.2015 - 06.2017
Certified Medical Assistant
Eye Care Specialists and Surgical Center
12.2014 - 04.2015
Master of Science - Community Health Sciences / Epidemiology
Tulane University
Bachelor of Science - Clinical Psychology / Biological Anthropology