Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dustin Bradley

Lewisville,TX

Summary

Dynamic Assist Manager at Pep Boys Automotive with a proven track record in inventory management and team leadership. Expertly enhanced operational efficiency and employee performance through targeted training and effective conflict resolution. Committed to upholding quality standards while fostering a collaborative environment, ensuring exceptional customer service and compliance with industry regulations.

Overview

6
6
years of professional experience

Work History

Assist Manager

Pep Boys Automotive
Frisco, TX
12.2024 - Current
  • Oversaw daily operations to maintain efficiency and uphold quality standards.
  • Ensured compliance with applicable laws, regulations, and industry standards.
  • Managed inventory levels to align with demand, minimizing waste through effective stock control.
  • Executed opening and closing duties, preparing shop for daily operations.
  • Coached and trained team members to enhance job performance and productivity.
  • Delegated tasks among staff while establishing priorities and goals for optimal workflow.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Delegated work to staff, setting priorities and goals.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Monitored staff performance and addressed issues.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Recruited and trained new employees to meet job requirements.
  • Analyzed business performance data and forecasted business results for upper management.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Produced thorough, accurate and timely reports of project activities.
  • Assigned work and monitored performance of project personnel.
  • Managed risk by developing and implementing effective risk management strategies.
  • Implemented quality control measures to uphold company standards.
  • Ensured compliance with regulatory requirements and industry standards.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Mechanical Technician

NTB-National Tire & Battery
Grapevine, TX
08.2021 - 11.2024
  • Ensured the proper disposal of waste materials generated from repair works.
  • Did diagnostic on vehicles to determine what needed to be repaired or replaced.

  • Reviewed customer feedbacks for improving service standards and quality control.
  • Installed, fit, cleaned and repaired valves, caps, hoses, pumps and gaskets.
  • Replaced worn or defective parts with new ones.
  • Maintained accurate records of repairs and preventive maintenance activities.
  • Inspected completed work for accuracy and quality assurance.
  • Researched technical manuals for troubleshooting guidance when necessary.
  • Utilized hand tools such as wrenches, pliers, screwdrivers.
  • Operated pressure pumps, air electrical equipment and mechanical equipment.
  • Followed safety regulations while working with hazardous materials and chemicals.
  • Conducted failure analyses, documented results and recommended corrective actions.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Operated a variety of machinery and tools safely and efficiently.

Mechanical Technician

Sam Pack Ford
Lewisville, TX
06.2019 - 07.2021
  • Performed preventative maintenance on mechanical equipment and machinery.
  • Ensured the proper disposal of waste materials generated from repair works.
  • Troubleshot, diagnosed, and repaired engineering equipment.
  • Validated mechanical systems, solved problems identified, and assisted in equipment startups.
  • Installed, fit, cleaned and repaired valves, caps, hoses, pumps and gaskets.
  • Replaced worn or defective parts with new ones.
  • Was certified in Recalls, performed recalls on vehicles.

Education

Some College (No Degree) - Automotive Engineering

Brookhaven College
Farmers Branch, TX

Some College (No Degree) - Recall Certification

Sam Pack Ford
Lewisville, TX

Skills

  • Inventory management
  • Quality control
  • Risk management
  • Performance analysis
  • Employee training
  • Customer service
  • Team leadership
  • Conflict resolution
  • Time management
  • Effective communication
  • Task delegation
  • Operational efficiency
  • Staff development
  • Adaptability
  • Good judgment
  • Employee development
  • Attention to detail
  • Customer relations
  • Reliability
  • Shift scheduling
  • Adaptability and flexibility
  • Negotiation
  • Employee coaching and mentoring

Timeline

Assist Manager

Pep Boys Automotive
12.2024 - Current

Mechanical Technician

NTB-National Tire & Battery
08.2021 - 11.2024

Mechanical Technician

Sam Pack Ford
06.2019 - 07.2021

Some College (No Degree) - Automotive Engineering

Brookhaven College

Some College (No Degree) - Recall Certification

Sam Pack Ford

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