Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Dustin Brown

Fesno,CA

Summary

Dynamic leader with a proven track record at Scepter Inc., adept in operations management and staff development. Skilled in inventory control and fostering a culture of continuous improvement, I excel in optimizing team performance and project management. My approach has significantly enhanced operational efficiency, leveraging negotiation and conflict resolution to exceed business objectives. Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority. Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Motivated Shift Supervisor experienced in production environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply 20 years of work experience to improve operations. Reliable Shift Leader with 7 years in aluminum industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Highly skilled production supervisor with 7 years of experience supervising, scheduling, and directing employees. Resourceful specialist knowledgeable in production of aluminum slabs. Track record of boosting efficiency, ensuring quality and accuracy. Focused on monitoring safety in busy and potentially hazardous environment. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Dynamic individual with hands-on experience in industrial production and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Scepter Inc.
09.2016 - 09.2024
  • Responded to and resolved customer questions and concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Coordinated project workflows for departments.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Cultivated professional working relationships with peers and supervisors.
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Troubleshot equipment to reduce service calls and downtime.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Oversaw loading and unloading of packages in warehouse.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.

Operator

Carhartt
03.2013 - 06.2016
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Inspected products and machines to maintain quality and efficiency.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Maintained organized work area by cleaning and removing hazards.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Collaborated with other departments to optimize production workflows.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Made sure that products were produced on time and are of good quality.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.

Property Manager

Self Employed
06.2011 - 03.2013
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Communicated effectively with owners, residents, and on-site associates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.

Sales Associate

Ace Hardware
05.2008 - 02.2011
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Built relationships with customers to encourage repeat business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Used in-store system to locate inventory and place special orders for customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Heavy Equipment Operators Training - Heavy Equipment Operation

West Hills College - Coalinga
06.2010

High School Diploma -

Cambridge High
Coalinga, CA
05.2002

Skills

  • Schedule Management
  • Customer-Oriented
  • Inventory Control
  • Negotiation
  • Safety understanding
  • Safety awareness
  • Inventory control and record keeping
  • Document Management
  • Staff Management
  • Business Administration
  • Production Management
  • Scheduling Coordination
  • Employee Training
  • Search Engine Optimization
  • Business Development
  • Inventory Management
  • Policy Enforcement
  • Staff Scheduling
  • Staff Motivation
  • Staff Development
  • Training and mentoring
  • Workplace Safety
  • Conflict resolution techniques
  • Project Management
  • Schedule oversight
  • Continuous Improvement
  • Operations Management

Certification

  • Heavy equipment operating certificate - 14 years

Interests

Reading

3d printing technology

Cooking

Nature

Art

Poetry

Table top games



Timeline

Shift Supervisor

Scepter Inc.
09.2016 - 09.2024

Operator

Carhartt
03.2013 - 06.2016

Property Manager

Self Employed
06.2011 - 03.2013

Sales Associate

Ace Hardware
05.2008 - 02.2011

Heavy Equipment Operators Training - Heavy Equipment Operation

West Hills College - Coalinga

High School Diploma -

Cambridge High
Dustin Brown