Dustin Bueller
Fruitport,MI
Summary
Dedicated Senior Account Manager, successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding revenue expectations. Expert salesperson and team leader.
Overview
13
13
years of professional experience
Work History
Senior Account Manager
Service Express
Grand Rapids, MI
02.2021 - Current
- Achieved Midwest Sales person of the year 3 years in a row.
- Achieved Presidents Club 2 of the last 3 years.
- 170% to revenue quota in 2023
- Successfully piloted and led the way on implementing a new "Hunter / Builder" sales model for the entire company in 2021-2022
- Identified opportunities for cross-selling products and services to existing customers.
- Managed key account relationships, ensuring customer loyalty and retention.
- Conducted regular meetings with clients to review performance metrics, progress, and future goals.
- Negotiated contracts with clients to ensure optimal pricing and terms of agreement.
SMB Account Executive
Service Express
Grand Rapids, MI
08.2019 - 02.2021
- Lead the organization by averaging 2.7 New Logos per month.
- 135% to NL Quota
- Helped develop a new sales process training for the SMB department
Sales Development Representative
Service Express
Grand Rapids, MI
08.2018 - 10.2019
- Achieved Top Performer 6 out of 14 months in the role
- Achieved Top 3 Performers 10 out of 14 months
- Achieved Quota 14/14 months
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
Sales Coordinator
SunMed
Grand Rapids, MI
08.2011 - 03.2018
- Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
- Assisted with budgeting, forecasting and tracking of sales performance against goals.
- Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
- Maintained an up-to-date database of prospective clients and their contact information.
- Created pricing strategies in line with company objectives while taking into account competitive pricing strategies.
Education
Bachelor of Arts - Ministry
Luther Rice College And Seminary
Lithonia, GA05-2014
Associate of Arts - Genereal Education
St. Pete College
St Pete FL12-2010
Skills
- Excellent negotiation skills
- Sales expertise
- Business strategies
- Disciplined, Consistent and Responsive
- Customer Service
- Self Motivated
- Territory Management
- Revenue Generation
- Partnership Development
- Coordinates People and Resources to Achieve Goals
Interests
- Married 10 years with 3 children - I love spending time with my family, being outdoors and watching my kids experience life to the fullest.
- Hobby Farming - We live on a 10 acres where we cultivate a large garden, raise chickens, and harvest wild game.
- Music - One of my greatest passions has been playing bass guitar. I've served in music ministry at my local church for the last 20 years.
References
References available upon request.
Timeline
Senior Account Manager
Service Express
02.2021 - Current
SMB Account Executive
Service Express
08.2019 - 02.2021
Sales Development Representative
Service Express
08.2018 - 10.2019
Sales Coordinator
SunMed
08.2011 - 03.2018
Bachelor of Arts - Ministry
Luther Rice College And Seminary
Associate of Arts - Genereal Education
St. Pete College