Dustin Bugg
13543 County Rd 210,MO
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash handling at Sam’s Club. Proven ability to enhance service speed through teamwork and maintain high cleanliness standards. Recognized for resolving customer complaints effectively, ensuring satisfaction while adhering to workplace safety protocols. Adaptable and reliable, thriving in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Cafe Worker
Sam’s Club
- Prepared and served beverages and food items, ensuring quality and presentation standards.
- Operated cash register, processed transactions accurately, and managed customer payments efficiently.
- Maintained cleanliness of workstations and dining areas, adhering to health and safety regulations.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Resolved customer complaints promptly, offering solutions that ensured satisfaction while maintaining professionalism.
Cashier
Road Ranger
10.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations to drive sales.
- Handled cash management tasks, including balancing registers at shift end.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
- Trained new cashiers on operational processes and customer service standards.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cleaning Crew Member
Downstream Casino
08.2023 - 08.2024
- Performed daily cleaning and sanitization of gaming areas, ensuring compliance with health standards.
- Maintained cleanliness of restrooms and public spaces, enhancing guest satisfaction.
- Operated cleaning equipment, including floor scrubbers and vacuums, efficiently and safely.
- Assisted team members in training on proper cleaning techniques and safety protocols.
- Implemented waste disposal procedures, contributing to environmentally friendly practices.
- Responded promptly to guest requests for additional services or maintenance issues.
- Collaborated with team members to complete tasks efficiently during peak hours.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
Cashier
Big Apple
03.2022 - 03.2023
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Monitored inventory levels and communicated restocking needs to management effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Warehouse
Coca Cola Bottling Co Consolidated
01.2018 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Pittsburg High School
Pittsburg KSSkills
Teamwork and collaboration
Customer service
Cleanliness and hygiene
Flexible schedule
Attention to detail
Punctual and reliable
Safe food handling
Surface cleaning
Time management
Workplace safety
Cash handling proficiency
Menu memorization
Timeline
Cashier
Road Ranger
10.2024 - Current
Cleaning Crew Member
Downstream Casino
08.2023 - 08.2024
Cashier
Big Apple
03.2022 - 03.2023
Warehouse
Coca Cola Bottling Co Consolidated
01.2018 - 01.2020
Cafe Worker
Sam’s Club
High School Diploma -
Pittsburg High School