Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dustin Conner

Hickory,NC

Summary

Proven leader at Target, adapt in team supervision and performance improvement, I excel in fostering employee growth and enhancing operational efficiency. Skilled in conflict resolution and problem-solving, my approach boosts team productivity and guest satisfaction. Achievements include streamlining processes and mentoring teams to exceed performance goals, embodying teamwork and collaboration.

Overview

7
7
years of professional experience

Work History

General Merchandise Leader

Target
05.2022 - Current
  • Expert of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor.
  • I empower the team to create a consistent experience for our guests
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Established clear goals and expectations and hold team members accountable to expectations

Operations Leader

Target
08.2019 - 04.2022
  • I have a passion for delivering exceptional guest service and developing a guest-obsessed team. Strong relationships and communication with my peers is a priority for me. I want to help them achieve success in their departments. I also am able to use strong problem solving skills to help respond to guest concerns and help set priorities for the team.
  • Goal setting: Supporting leaders in establishing clear goals and expectations, and holding team members accountable to them
  • Performance feedback: Partnering with leaders to share performance feedback
  • Best practices: Leading and demonstrating a culture of executing what’s best for our guests and target
  • Safety and security: Following all safe and secure training and processes. To ensure our guests and teams are safe.

Service and Engagement Team Leader

Target
08.2017 - 03.2018
  • Modeling and coaching team members on how to deliver the service standard, and helping to close skill gaps through development
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Demonstrating a culture of executing best practices, as outlined in team onboarding and learning
  • Problem solving skills to help solve guests and team concerns.

Education

Bachelor - Business Administration And Management

Gardner-Webb University
Boiling Springs, NC

Skills

  • Employee Evaluation
  • Coaching
  • Shift Scheduling
  • Documentation And Reporting
  • Team Supervision
  • Mentoring
  • Performance Improvement
  • Team motivation
  • Expectation setting
  • Safety processes and procedures
  • Problem-Solving
  • Onboarding and Orientation
  • Goal Setting
  • Teamwork and Collaboration
  • Work Planning and Prioritization
  • Conflict Resolution

Timeline

General Merchandise Leader

Target
05.2022 - Current

Operations Leader

Target
08.2019 - 04.2022

Service and Engagement Team Leader

Target
08.2017 - 03.2018

Bachelor - Business Administration And Management

Gardner-Webb University

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Dustin Conner