Overview
Work History
Education
Skills
Timeline
Generic

Dustin Cooper

Grand Junction,CO

Overview

19
19
years of professional experience

Work History

Ambulance Driver

CareFlight Of The Rockies
11.2022 - Current

- Safe/effective operation of Ambulance in assisting ground transport needs

- Provided route planning and weather considerations

- Maintained accurate patient records by diligently documenting transport details

- Demonstrating excellent driving skills under high-pressure situations, prioritizing safety while navigating through challenging conditions.

- Maintained professional demeanor during high-stress situations, effectively managing emotions while providing quality care to patients in need.

- Reduced anxiety for patients'' family members by providing clear explanations about processes during critical moments throughout transport.

- Adhered to all relevant state and federal regulations governing the safe operation of an ambulance vehicle for both non-emergency and emergency transports.

- Stocking/resupply of Ambulance and crew medical bags

- Unloading/loading of patients from aircraft

- Assisting flight crews as needed in patient care

- Assisting Emergency room staff in patient care (auxiliary duty)

- Coordinating transport of patients with dispatch services

- Continuing education and bi-annual training

- Improved patient care by coordinating with emergency medical technicians and following established protocols during ambulance transport.

- Enhanced response times by effectively navigating routes and maintaining updated knowledge of local traffic patterns.

- Promoted safety by conducting thorough vehicle inspections before each shift and reporting any issues promptly.

EMT-B, Volunteer Firefighter

Olathe Fire Protection District
10.2019 - Current

- Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations.

- De-escalated volatile situations through verbal means

- Enhanced team performance by collaborating with paramedics, nurses, and physicians during high-pressure situations.

- Delivered emotional support to patients and families.

- Reduced response times by effectively utilizing knowledge of rural district, navigation tools, and prioritizing dispatch calls.

- Ensured patient safety by maintaining up-to-date knowledge of emergency care protocols and procedures.

- Increased efficiency in emergency scenes by proficiently using essential equipment such as stretchers, backboards, oxygen delivery systems, and suction devices.

- Maintained optimal ambulance readiness by regularly inspecting vehicles for cleanliness, functionality, and proper stock levels.

- Supported accurate documentation processes by completing detailed patient care reports within required timeframes.

- Maximized EMS response capabilities through regular participation in multi-agency drills simulating various crisis scenarios.

- Streamlined communication with other healthcare professionals by effectively relaying vital signs and pertinent information upon arrival at hospitals or other treatment facilities.

- Handled pediatric emergencies adeptly while reassuring distressed family members.

- Assisted trauma teams at hospital locations promptly upon arrival to expedite patient care.

- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.

- Conducted equipment and vehicle checks to maintain continuous and safe operation.

- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.

- Evaluated patient histories to assess and prioritize levels of care.

- Trained EMTs in basic life support skills, oxygen therapy, and wound care.

- Responded to 911 calls for medical emergencies.

- Assisted with lifting and moving patients.

- Observed patient behavior to report changes to medical personnel.

- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.

- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.

- Promoted physical fitness among team members by organizing group workouts and encouraging healthy lifestyle habits within the department.

- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.

- Drove and operated structural pumpers, tankers, and service vehicles to aid in rescue operations.

- Collaborated with other emergency responders on scene to establish adequate fire suppression.

- Inspected apparatus, equipment, grounds, and stations for proper order and condition.

- Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.

- Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.

Wildland Firefighter, EMT

Bureau Of Land Management
05.2022 - 12.2022

- Contributed to successful firefighting operations by maintaining optimal physical fitness and mental preparedness.

- Supported incident management teams with accurate mapping, GPS tracking, and real-time information sharing.

- Bolstered crew cohesion through strong communication skills, fostering a supportive team environment.

- Ensured prompt medical care for injured crew members by providing first aid support when necessary.

- Inserted into remote fire zones by foot

- Remained in remote fire camps for extended periods by means of camping.

- Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.

- Responded to emergency calls and provided medical assistance to injured individuals.

- Completed training to stay in peak physical fitness and handle challenging tasks.

- Established Medivac sites for extrication of wounded fire personel


Barista

Starbucks
10.2019 - 06.2021

- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

- Maintained a clean and organized workspace for optimal productivity and safety.

- Increased repeat business by providing exceptional customer service and building rapport with patrons.

- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

- Assisted in inventory management to maintain adequate stock levels and reduce wastage.

- Contributed to a positive team environment through effective communication and collaboration with colleagues.

- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.

- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.

- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.

- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

- Cleaned counters, machines, utensils, and seating areas daily.

- Maintained regular and consistent attendance and punctuality.

- Operated espresso machines and commercial coffee brewers to create beverages.

- Prepared specialty drinks such as cappuccinos, lattes and mochas.

- Learned special recipe items and seasonal offerings to best meet customer needs.

- Packaged bagels, muffins and other food items for customer purchase.

COVID-19 Screener

Montrose Memorial Hospital
10.2020 - 05.2021

- Improved patient screening efficiency by implementing a streamlined COVID-19 evaluation process.

- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.

- Provided compassionate care for anxious patients by offering clear communication about the testing procedure and expectations for results delivery.

- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.

- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.

Internet Sales Manager

Turner Automotive
10.2017 - 09.2019

- Increased online sales by implementing effective marketing strategies and optimizing website content.

- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.

- Salvaged sales opportunities by bridging verbal miscommunications between sales staff and customers.

- Collaborated with the marketing team to create targeted email campaigns for new product launches and promotions.

- Analyzed website performance metrics, identifying areas for improvement to enhance user experience.

- Trained new hires on internal systems and processes, ensuring smooth integration into the sales team.

- Contributed to weekly sales meetings by sharing insights on client feedback, market trends, and potential growth opportunities.

- Enhanced overall brand image by ensuring consistent messaging and visual elements across all online platforms and marketing materials.

- Increased sales and customer satisfaction through personalized servicing and set monthly appointment record.

- Kept detailed records of sales and appointments.

Lifeguard, Lead Lifeguard

Montrose Recreation District
08.2015 - 01.2018

- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.

- Prevented accidents through regular equipment inspections and maintenance.

- Ensured customer satisfaction through verbal pacification of concerns and prompt service.

- Maintained First Responder, CPR/AED certifications

- Streamlined rescue procedures by implementing an effective communication system among staff members.

- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.

- Collaborated closely with management to identify areas for improvement within the lifeguarding program.

- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.

- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.

- Trained incoming staff in both policies, expectations, and extensive physical training.

- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.

- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.

- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.

Security Officer

Corban University
05.2012 - 05.2015

- Improved overall security by conducting regular patrols and checking onsite structures.

- maintained CPR/AED certifications.

- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

- Verbally de-escalated tense situations between students, staff, and visitors.

- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.

- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.

- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

- Conducted regular patrols of key areas to spot and control security concerns.

- Acted quickly during emergency situations to reduce opportunity for damage and injury.

- Patrolled and monitored premises in company vehicle and by foot.

- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Busser

The Stone House
04.2009 - 08.2011

- Enhanced customer satisfaction by maintaining a clean and organized dining area.

- Assisted servers in providing efficient service for improved guest experiences.

- Reduced wait times for tables by quickly clearing and resetting them after guests departed.

- Demonstrated attention to detail when setting tables according to restaurant standards.

- Displayed excellent time management skills while balancing multiple tasks simultaneously.

- Streamlined communication between the kitchen and serving staff, enhancing overall efficiency during busy periods.

- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

- Arranged tables and chairs for special occasions and events.

- Provided attentive service and proactively assessed guest needs.

Ranch Hand

Steven Baker
07.2005 - 08.2011

- Enhanced ranch safety by conducting regular equipment maintenance checks and repairs.

- Safeguarded ranch property against natural disasters such as wildfires or floods through preventive measures like firebreaks and drainage systems.

- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.

- Maintained equipment and ranch structures.

- Worked with ranch hands to clean stables and riding areas.

- Observed animals and notified supervisor of signs of illness.

Education

No Degree - EMT-B, IV

Technical College of The Rockies
Delta, CO
05.2020

Bachelor of Science - Health Sciences

Corban University
Salem, OR
05.2015

High School Diploma -

Montrose High School
Montrose, CO
05.2011

Skills

- Emergency Medical Training/Experience

- Surveillance/Counter-Surveillance Techniques

- Combat Pistol, 200 level

- Combat Carbine, 300 Level

- Close Quarters Combatives, Instructor

- Verbal De-Escalation

- Exceptional Customer Service

- Extensive Ambulance Driving Experience

- Patrol Techniques

- Data Mapping/Collection

- Infection Mitigation/Sanitation

- Wilderness Firefighter/EMT

Timeline

Ambulance Driver

CareFlight Of The Rockies
11.2022 - Current

Wildland Firefighter, EMT

Bureau Of Land Management
05.2022 - 12.2022

COVID-19 Screener

Montrose Memorial Hospital
10.2020 - 05.2021

EMT-B, Volunteer Firefighter

Olathe Fire Protection District
10.2019 - Current

Barista

Starbucks
10.2019 - 06.2021

Internet Sales Manager

Turner Automotive
10.2017 - 09.2019

Lifeguard, Lead Lifeguard

Montrose Recreation District
08.2015 - 01.2018

Security Officer

Corban University
05.2012 - 05.2015

Busser

The Stone House
04.2009 - 08.2011

Ranch Hand

Steven Baker
07.2005 - 08.2011

No Degree - EMT-B, IV

Technical College of The Rockies

Bachelor of Science - Health Sciences

Corban University

High School Diploma -

Montrose High School
Dustin Cooper