Dustin Dencklau
Gilbert,AZ
Summary
Dynamic Assistant Store Manager with extensive experience at Sherwin-Williams, excelling in inventory management and customer service. Proven track record in training staff and enhancing visual merchandising, leading to improved sales performance. Adept at cash handling and operational efficiency, consistently delivering exceptional customer satisfaction and fostering a collaborative team environment.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Sherwin-Williams Paint Store
Gilbert, AZ
02.2025 - Current
- Assisted in managing daily store operations and inventory levels.
- Trained and supervised staff to ensure customer service excellence.
- Implemented visual merchandising standards to enhance product presentation.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Assistant Store Manager
Sherwin-Williams Paints
Sterling, CO
05.2024 - 02.2025
- Resolved customer complaints efficiently while maintaining excellent customer service.
- Assisted customers with product selection, pricing, payment options and returns and exchanges.
- Managed all customer inquiries and complaints in a professional and timely manner.
- Maintained organized store environment for customer and employee health and safety.
- Performed regular audits of merchandise displays and stock levels.
- Ensured compliance with all store policies and procedures.
- Monitored inventory levels and ordering of stock to ensure shelves were adequately stocked.
- Tracked daily operational activities such as store expenses, payroll records.
Wholesale Product Specialist
Sherwin-Williams
Fort Collins, CO
03.2023 - 05.2024
- Incorporated product knowledge in the sales process to maximize sales.
- Monitored aisles, restocked store shelves, and organized store products.
- Used POS system to scan customer purchases, calculate prices, and process transactions.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Color Technician
Dunn-Edwards
Tucson, AZ
04.2022 - 03.2023
- Analyzed customer specifications and developed custom color formulas accordingly.
- Troubleshot any discrepancies or inconsistencies with product colorations.
- Received and inspected incoming shipments for accuracy and quality.
- Maintained cleanliness and safety standards in work areas consistently.
Store Assistant Manager
Sherwin-Williams
Lake Havasu City, AZ
08.2019 - 06.2021
- Assisted in managing store operations and staff schedules.
- Trained new employees on product knowledge and customer service techniques.
- Coordinated inventory management and ensured stock levels were maintained.
- Implemented visual merchandising standards to enhance store presentation.
- Conducted regular safety audits to ensure compliance with company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
3rd Key Holder
Sherwin-Williams
Tucson, AZ
04.2017 - 08.2019
- Oversaw daily operations with a practiced eye, focusing on efficiency, team collaboration, and process improvements.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Handled complaints from customers by empathetically listening, recording details, and offering solutions.
Shift Leader
Firehouse Subs
Tucson, AZ
06.2015 - 05.2017
- Provided accurate information to help customers quickly navigate store and acquire items for purchase.
- Used POS system to scan customer purchases, calculate prices, and process transactions.
- Monitored aisles, restocked store shelves, and organized store products.
Education
High School Diploma -
Marana High School
Marana, AZ05-2016
Skills
- Inventory management
- Visual merchandising
- Cash handling
- Customer service
- Employee training
- Sales analysis
- POS system operation
- Operational efficiency
Accomplishments
- 2x ASM Presidents Club Winner
- 2020 Store District Leader in New Accounts & New Account Sales
Timeline
Assistant Store Manager
Sherwin-Williams Paint Store
02.2025 - Current
Assistant Store Manager
Sherwin-Williams Paints
05.2024 - 02.2025
Wholesale Product Specialist
Sherwin-Williams
03.2023 - 05.2024
Color Technician
Dunn-Edwards
04.2022 - 03.2023
Store Assistant Manager
Sherwin-Williams
08.2019 - 06.2021
3rd Key Holder
Sherwin-Williams
04.2017 - 08.2019
Shift Leader
Firehouse Subs
06.2015 - 05.2017
High School Diploma -
Marana High School
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