Dustin Doane - Owner

Summary

Detail-oriented and adaptable professional with a versatile background in customer service and technical maintenance. Skilled in problem-solving and team collaboration, consistently delivering effective solutions that align with client needs and business goals.

Overview

9

years of professional experience

Work History

Owner

Doane Home Services Llc

Peoria, IL

11.2019 - 09.2025

Oversaw daily operations to ensure quality service delivery and customer satisfaction.
Developed comprehensive service plans tailored to individual client needs, enhancing overall service effectiveness.
Managed team schedules and assignments, optimizing workforce efficiency and productivity.
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Oversaw daily operations, ensuring alignment with company goals and customer satisfaction standards.
Resolved customer service issues with timely and professional resolutions.

Maintenance Technician

Raintree Apartment Homes

East Peoria, IL

01.2017 - 10.2019

Conducted routine inspections to identify maintenance needs and ensure compliance with safety standards.
Performed repairs on HVAC systems, plumbing, and electrical components to maintain property functionality.
Managed work orders efficiently to prioritize urgent repairs and minimize downtime for residents.
Improved maintenance processes by implementing preventive measures, reducing repetitive issues.
Led emergency response efforts during critical incidents, ensuring resident safety and swift resolution of issues.
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Inspected and maintained equipment to keep items in top working condition.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Improved equipment functionality by conducting regular maintenance checks and repairs.
Installed new locks, door handles, and door closers.
Collaborated with team members to complete larger repair projects efficiently.
Performed electrical and mechanical repairs of production equipment to minimize downtime.
Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Enhanced building security by upgrading and maintaining security systems and hardware.
Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Installed and maintained plumbing and HVAC systems.
Safely and effectively handled wide range of cleaning products and solutions.

Education

GED -

East Bay High School

Gibsonton, FL

Skills

rehabbed and remodeled distressed properties (houses and commercial buildings

electrical,plumbing,furnace , light ac troubleshooting, flooring, painting and drywall repairs

handled inspections from all sources and completed every task that needed attention

worked well with tenants and clients to complete work orders, emergency calls and completion of all tasks

work well with a team and independently

Timeline