Dustin Dougay
Spring,TX
Summary
Dynamic Production Control Manager at USA Fastener with expertise in lean manufacturing and team collaboration. Achieved significant waste reduction while enhancing scheduling effectiveness. Proven track record in implementing quality control measures and driving continuous improvement initiatives, fostering a culture of excellence and accountability within the production team.
Overview
25
25
years of professional experience
Work History
Production Control Manager
USA Fastener
04.2021 - 04.2025
- Implemented scheduled maintenance, retooling production status sheets and driving Number tasks to achieve scheduling effectiveness.
- Conducted regular performance reviews for staff members, providing feedback and coaching for professional growth.
- Collaborated with materials purchasing specialist to meet production requirements and quality standards.
- Promoted lean manufacturing principles throughout the organization, driving waste reduction efforts while increasing overall effectiveness in operation strategies.
- Implemented quality control measures to reduce defects and improve customer satisfaction.
- Created work orders and planned distribution and scheduling in alignment with available resources.
- Oversaw procurement activities, negotiating favorable contracts with suppliers and maintaining strong relationships with vendors.
- Performed root cause analysis on identified issues within the production process, implementing corrective actions to prevent future occurrences effectively.
- Developed comprehensive training programs for new hires, ensuring all employees had a solid understanding of their roles and responsibilities within the team structure.
- Maintained open lines of communication between production staff and management, fostering a collaborative work culture focused on continuous improvement.
- Operated with high integrity, built trust and earned sustained credibility with internal and external clientele.
- Enhanced workforce flexibility by cross-training employees in various functions within the department.
- Supervised production planning while using appropriate tools and analysis for smooth production output.
- Created scheduling reports in system to effectively move product and adhere to shipping commitments.
- Informed management or production challenges or obstacles and suggested actionable solutions.
- Managed inventory levels to ensure optimal stock availability and minimized carrying costs.
- Reduced lead times for product delivery through effective scheduling and resource allocation.
- Analyzed data to identify areas for improvement in the manufacturing process, implementing targeted solutions for increased productivity.
- Maintained material and stock levels consistent with business requirements while meeting target capital objectives.
- Resolved issues quickly to maintain productivity goals.
- Sourced materials to keep up with production goals and meet customer demands.
Technical Sales Representative
USA Fastener
Houston, TX
03.2016 - 04.2021
- Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
- Engaged large and medium end-users to deliver company's total value proposition to increase sales.
- Collaborated closely with engineering team to ensure accurate product knowledge for successful client demonstrations.
- Maximized revenue opportunities by conducting thorough needs assessments during initial client consultations.
- Collaborated with customers and asked questions to assess needs and budgets.
- Developed strong relationships with key industry players, enhancing company reputation and market presence.
- Participated in trade shows and conferences to expand professional network and increase company visibility within the industry.
- Increased product sales by effectively communicating technical specifications and benefits to potential clients.
- Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
- Continuously improved personal knowledge of evolving technologies through self-directed learning initiatives.
Inside Sales Specialist
Express Bolt & Gasket
Houston, TX
04.2015 - 02.2016
- Answered customers' questions regarding products, prices, and availability.
- Facilitated smooth transactions by working closely with finance department to ensure accurate invoicing and timely payments from clients.
- Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries.
- Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
Inside Sales Specialist
Choice Fasteners
Houston, TX
01.2015 - 04.2015
Inside Sales Specialist
AUGE Industrial Fasteners
Houston, TX
08.2014 - 12.2014
Inside Sales Specialist
Lone Star Fasteners
Spring, TX
04.2007 - 08.2014
Inside Sales Representative
Danloc
Houston, TX
03.2005 - 04.2007
Inside Sales Representative
New Southwest Louisiana Industries
Sulphur, LA
01.2003 - 12.2004
Inside Sales Representative
A&L Bolt
Lake Charles, LA
01.2000 - 03.2003
Education
General Studies
Westlake High School
Westlake, LA1999
Skills
- ERP systems expertise
- Continuous improvement
- Inventory monitoring
- Demand forecasting
- Supply chain coordination
- Cost analysis
- Cost reduction strategies
- Continuous improvements
- Data-driven
- Purchasing
- KPI tracking
- Production optimization
- Technical specifications
- Supply chain management
- Lean manufacturing
- Experienced in production scheduling
- Value stream mapping
- Optimizing production output
- Production data analysis
Timeline
Production Control Manager
USA Fastener
04.2021 - 04.2025
Technical Sales Representative
USA Fastener
03.2016 - 04.2021
Inside Sales Specialist
Express Bolt & Gasket
04.2015 - 02.2016
Inside Sales Specialist
Choice Fasteners
01.2015 - 04.2015
Inside Sales Specialist
AUGE Industrial Fasteners
08.2014 - 12.2014
Inside Sales Specialist
Lone Star Fasteners
04.2007 - 08.2014
Inside Sales Representative
Danloc
03.2005 - 04.2007
Inside Sales Representative
New Southwest Louisiana Industries
01.2003 - 12.2004
Inside Sales Representative
A&L Bolt
01.2000 - 03.2003
General Studies
Westlake High School