Dustin Ducote
Orange
Summary
Forward-thinking professional offering more 17 years of experience working in demanding, deadline-driven environments. Excellent skills servicing multiple types of systems, making repairs and conducting warranty work. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Field Service Technician
Texas State Equipment
12.2023 - Current
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Discussed and recommended service options with customers and explained costs involved.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Maintained company field response vehicle stocked with repair and replacement parts valued over 150,000.
- Developed and implemented customized service plans to meet customer needs.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Liaised with internal departments to optimize productivity and efficiency.
- Wrote and revised maintenance procedures.
Field Service Technician
National Equipment Dealers (Four Seasons Equip.
03.2023 - 12.2023
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Discussed and recommended service options with customers and explained costs involved.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Maintained company field response vehicle stocked with repair and replacement parts valued over 200,000
- Developed and implemented customized service plans to meet customer needs.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Liaised with internal departments to optimize productivity and efficiency.
Field Service Technician
Self Employed Services
11.2017 - 03.2023
- Discussed and recommended service options with customers and explained costs involved.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Researched and implemented new technologies and equipment.
- Wrote and revised maintenance procedures.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Followed safety procedures to avoid injuries in field.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Tested systems, noting issues and completing preventive maintenance.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Field Service Technician
Willbros Usa
06.2013 - 05.2017
- Discussed and recommended service options with customers and explained costs involved.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Researched and implemented new technologies and equipment.
- Wrote and revised maintenance procedures.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Followed safety procedures to avoid injuries in field.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
Field Service Technician
Strike Construction
07.2011 - 06.2013
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Researched and implemented new technologies and equipment.
- Wrote and revised maintenance procedures.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Followed safety procedures to avoid injuries in field.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Worked with diverse types of weather and ground conditions.
Diesel Mechanic
Kimball Trucking
08.2006 - 03.2009
- Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
- Diagnosed mechanical problems for repair or replacement.
- Determined cost-effective solutions to mechanical issues, saving company money.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Installed new systems and components in vehicles.
Mechanical Technician
Marks Auto And Towing
06.2004 - 08.2006
- Identified mechanical problems and determined best solutions for correction.
- Collected and analyzed data to identify trends and develop solutions to existing mechanical problems.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Kept track of equipment maintenance schedules using computerized maintenance management systems.
Education
High School Diploma -
Dequincy High School
Dequincy, LA05.2002
Skills
- Telecommunications Equipment
- Quality Assurance Controls
- Relief Valves
- Reading Comprehension
- Calibrating Systems
- Safety Standards
- Technical Support
- Hardware and Software Installation
- Heavy Lifting
- Hydraulic Fracturing
- Power Tools
- Repair Auditing
- Professional and Courteous
- Work Orders
- Coordination and Teamwork
- Accountability and Work Ethic
- Customer Consulting
- Verbal and Written Communication
- Workflow Management
- Sampling Techniques
- Service Quality
- Environmental Safety
- Inventory Management
- Equipment Documentation
- Equipment Oversight
- Mechanical Background
- Multiple Priorities Management
- Timely Reports Completion
- Preventative Maintenance
- Time Management
- Reading Wiring Diagrams
- Installation and Repair
- Hazard Prevention
- Operational Efficiency and Safety
- Team Meetings
- Intuit QuickBooks
- Equipment Rebuilding
- Pumping Systems
- Onsite Visits
- Ordering Parts
- Heavy Equipment Repair
- Hydraulic Maintenance
- Equipment Replacement
- Transmission Service
- Valve Grinding and Resetting
- Vehicle Safety and Maintenance
- Drill Presses
- Computer Tracking
- Repair Work Orders
- Service Records Management
- Solid Independent Worker
Timeline
Field Service Technician
Texas State Equipment
12.2023 - Current
Field Service Technician
National Equipment Dealers (Four Seasons Equip.
03.2023 - 12.2023
Field Service Technician
Self Employed Services
11.2017 - 03.2023
Field Service Technician
Willbros Usa
06.2013 - 05.2017
Field Service Technician
Strike Construction
07.2011 - 06.2013
Diesel Mechanic
Kimball Trucking
08.2006 - 03.2009
Mechanical Technician
Marks Auto And Towing
06.2004 - 08.2006
High School Diploma -
Dequincy High School
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