Dustin Eklund
Palermo Villa, Inc
Wis. Rapids,WI
21
years of professional experience
Resourceful Service Technician specializing in diagnosing and repairing high-end entertainment and gaming equipment. Offers strong cross-functional business knowledge and a clean driving record to ensure reliable field operations. Demonstrates effective communication and a commitment to resolving complex repair challenges, fostering trust with employers and customers.
Work History
Merchandiser
1 Year 1 Month- Displayed a variety of products throughout 12 stores on various days of the week.
- Filled and rotated products on end caps, freezer shelves, and boat freezers, maintaining optimal product placement and availability.
- Weekly check on products to also make sure the closest expiration dates are pulled in front, and proper sale signs are where they should be.
- Developed professional relationships with store managers and employees to enhance collaboration. with store managers, employees, account reps, and managers.
Account Representative
3 Years 6 Months- Communicated and maintained healthy relationships with all departments and accounts.
- Diligently tried helping accounts with new ideas or equipment to increase revenue.
- Collected and counted large amounts of cash accurately and efficiently.
- Provided support to accounts for revenue enhancement with new ideas or equipment to increase revenue.
- Always maintained a clean, and well stocked company vehicle to help continue to service machines.
Service Technician
6 Years 9 Months- Diagnosed and repaired any problems with proper equipment.
- Ran speaker wire, ethernet cable, and phone lines carefully.
- Resolved equipment issues to ensure smooth operation and reliability.
- Communicated with customers to identify issues and provided effective solutions.
- Communicated well with shop managers and other coworkers to improve efficiency.
Assistant Manager
8 Years 1 Month- Educated customers on pet nutrition, farm feeds, and lawn seed and fertilizers to enhance their product knowledge.
- Trained and assisted new employees on store procedures.
- Scheduled shifts and covered for team members during busy periods.
- Unloaded receiving trucks while checking for the correct inventory.
- Addressed customer questions and complaints to ensure satisfaction and foster positive relationships.
- Maintained The Feed Store Inc. website.
- Opened and closed the store while maintaining an accurate cash drawer.
Education
Associate Degree - Marketing
Graduated with
Graduated in
Skills
Field repair and installation
Diagnostic and electrical troubleshooting
Valid and clean driving record
Willing learner
Active listener
Inventory management
Reliable and punctual
Friendly and outgoing
Attention to detail
Timeline
Merchandiser
Palermo Villa, Inc
09.2025 - CurrentRead More
Account Representative
D&D Amusement Games
05.2021 - 11.2024Read More
Service Technician
D&D Amusement Games
08.2014 - 05.2021Read More
Assistant Manager
The Feed Store Inc.
09.2005 - 10.2013Read More
Lincoln High School
Read More
Mid-State Technical College
Associate Degree from Marketing
Read More