Dustin R Elliott
Charlotte,NC
Summary
A self-motivated Management Analyst with 13 years of experience collaborating with agency leadership to facilitate data-driven decision-making, improve efficiencies, and advise best practices. I am an adaptive problem-solver seeking to apply public sector industry knowledge and experience in the private sector to strengthen and improve community safety.
Overview
19
19
years of professional experience
4
4
Certifications
Work History
Management Analyst
Mecklenburg County Sheriff's Office
01.2010 - Current
- Maintain and evaluate all service level performance measurement data to inform agency budget development and continuous improvement efforts.
- Research industry best practices to inform leadership's organizational change process and improve efficiencies.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased productivity.
- Project Manager or Team Lead for select enterprise agency projects/initiatives.
- Serve as sheriff’s office representative for multiple internal and county-wide initiatives and committees focused on building collaborative relationships.
- Schedule, manage, and direct internal and external committees/project meetings.
- Manage the 3-year strategic planning life cycle for the agency.
- Manage complex data requests from internal and external agencies and media outlets.
- Developed comprehensive reports, providing valuable insights into business performance and aiding in strategic planning efforts.
- Manage approximately 1.3 million dollars of Federal Grants, including writing grant proposals, developing program budgets, and managing performance reporting and program budgets.
Elections Specialist
Mecklenburg County Board of Elections
01.2006 - 01.2010
- Analyze campaign finance legislation to ensure compliance with state and federal law; audit campaign finance reports for accuracy.
- Manage and coordinate candidate filing process for Mecklenburg County.
- Assist public with research inquires and investigate campaign finance complaints.
- Serve as Board of Elections Internal Consultant, developing and recommending performance measures.
- Assist with budget process.
Education
Master of Public Administration- Urban Management & Policy -
The University of North Carolina
Charlotte08.2009
Bachelor of Science - Political Science And Government
Western Carolina University
Cullowhee, NC05.2002
Skills
- Collaborative Problem Solving
- Training/Presentation
- Defining Requirements
- Strategic Partnerships
- Critical Thinking
- Customer Satisfaction
- Customer Success
- De-escalation
- IT Escalation
- Time Management
- Verbal & Written Communication
- Program Implementation
- Analytical Skills
- Attention to Detail
Certification
- Project Management Plus Certificate, Project Management Institute, Central Piedmont Community College, 2013-12-01
- Analyzing Data with Power BI, Central Piedmont Community College, 2020-12-01
- Customer Success Management Fundamentals, PracticalCSM, 2024-03-09
- Grant Management USA: Grant Management Workshop, 2023-04-01
Timeline
Management Analyst
Mecklenburg County Sheriff's Office
01.2010 - Current
Elections Specialist
Mecklenburg County Board of Elections
01.2006 - 01.2010
Master of Public Administration- Urban Management & Policy -
The University of North Carolina
Bachelor of Science - Political Science And Government
Western Carolina University
- Project Management Plus Certificate, Project Management Institute, Central Piedmont Community College, 2013-12-01
- Analyzing Data with Power BI, Central Piedmont Community College, 2020-12-01
- Customer Success Management Fundamentals, PracticalCSM, 2024-03-09
- Grant Management USA: Grant Management Workshop, 2023-04-01
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