Dustin Fields
New Madrid,MO
Summary
Dynamic professional with a proven track record in customer service and teamwork, demonstrated at Angry Morlan Ford and other leading companies. Excelled in relationship building and problem-solving, boosting customer satisfaction and team efficiency. Skilled in money handling and multi-tasking, I consistently met sales targets and improved operational flow.
Overview
23
23
years of professional experience
Work History
Sales Associate
Angry Morlan Ford
11.2013 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Collaborated with team members to achieve monthly sales targets.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
Land Scaping / Laying Turff/ Mowing Yards
TJ Landscaping
02.2011 - 09.2013
- Trained new employees on casing hand tasks, ensuring consistent performance standards across the team.
- Reduced downtime by promptly addressing equipment malfunctions and conducting regular maintenance checks.
- Contributed to effective communication between crew members, fostering a collaborative working environment for optimal productivity.
- Maintained a clean work environment, promoting both safety and efficiency on the rig site.
- Helped maintain inventory levels of critical equipment parts, reducing delays due to supply shortages or unavailability of resources.
- Established strong relationships with colleagues and supervisors, contributing positively to overall team morale and performance.
Maintenance Crew Member
Nucor Steele
03.2004 - 10.2010
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Oversaw use and maintenance of machines such as lights and fans and plumbing, hydraulic, electrical and pneumatic systems.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.drive
Machine Operator
SRG Global
02.2002 - 09.2004
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.forklift driver
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Education
Auto Mechanic/ Welding
New Madrid County High School
New Madrid, MO05.1993
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Multi-tasking strength
- Listening Skills
- Exceptional customer service
- Relationship Building
- Money Handling
- Flexible Schedule
- Client Service
Timeline
Sales Associate
Angry Morlan Ford
11.2013 - Current
Land Scaping / Laying Turff/ Mowing Yards
TJ Landscaping
02.2011 - 09.2013
Maintenance Crew Member
Nucor Steele
03.2004 - 10.2010
Machine Operator
SRG Global
02.2002 - 09.2004
Auto Mechanic/ Welding
New Madrid County High School
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