Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Awards
Timeline
Generic

Dustin Freitas

Lakeland

Summary

Dynamic and results-driven Operations Manager with a distinguished military background and extensive experience in personnel management, training, and operational leadership. Proven ability to oversee large-scale operations, optimize processes, and lead diverse teams across industries, including education, retail, business ownership, and home improvement. Holds a Bachelor’s degree in Business Management and a track record of success in strategic planning, logistics, and workforce development. Adept at driving efficiency, problem-solving, and fostering high-performance teams in fast-paced environments.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Handyman Business Owner & Operator

Self-Employed
02.2022 - Current
  • Established and successfully managed a handyman business, overseeing daily operations, customer service, and financial management
  • Developed business strategies, maintained budgets, and ensured profitability through effective cost management
  • Managed client relations, scheduled projects, and provided hands-on service, demonstrating adaptability and a strong work ethic
  • Implemented marketing initiatives, growing customer base and increasing revenue year over year

High School Science Teacher

George Jenkins Senior High School
10.2023 - 03.2024
  • Designed and delivered an engaging science curriculum in alignment with Florida state standards
  • Developed hands-on laboratory experiments to enhance student understanding of scientific concepts
  • Assessed student performance through formative and summative assessments, adjusting instructional strategies to maximize learning outcomes
  • Incorporated technology and interactive learning tools to create a dynamic and inclusive classroom environment
  • Provided mentorship and academic support to students, fostering a culture of respect and continuous learning
  • Collaborated with colleagues, administrators, and parents to ensure student success and adherence to school policies

Flooring Specialist

Lowe’s Home Improvement
03.2022 - 03.2023
  • Provided expert knowledge on flooring materials, installation techniques, and customer recommendations
  • Assisted customers in selecting flooring options based on needs, budget, and design preferences
  • Managed inventory, restocked materials, and coordinated with suppliers to ensure product availability
  • Maintained a high level of customer satisfaction through personalized service and technical expertise

Owner, Operator, & Head Coach

All Ranks Academy
07.2015 - 03.2020
  • Established and managed a successful gymnastics program, overseeing training, business operations, and staff development
  • Designed and implemented structured training programs for athletes of all ages and skill levels, fostering discipline and athletic growth
  • Recruited, trained, and managed coaching staff, ensuring high-quality instruction and safety standards
  • Built strong relationships with parents and the community, increasing enrollment and business growth through word-of-mouth and marketing efforts
  • Managed budgeting, scheduling, and facility operations to ensure financial stability and program success
  • Organized and hosted competitions, exhibitions, and team-building events to promote athlete development and community involvement

Senior Operations & Personnel Manager

United States Military
04.1995 - 06.2015
  • Company Overview: US Army
  • Led and supervised large teams, overseeing training, performance management, and operational execution in high-pressure environments
  • Managed personnel assignments, career development, and readiness programs to ensure mission success
  • Developed and executed strategic operational plans, enhancing efficiency and mission effectiveness
  • Conducted risk assessments and implemented safety protocols to ensure compliance with regulatory standards
  • Coordinated logistics, resource allocation, and operational planning to support domestic and international missions
  • Served as a Master Trainer, mentoring and developing junior leaders, enhancing workforce capability and readiness
  • US Army

Education

Bachelor of Science - Business Administration

University of Massachusetts
North Dartmouth, MA
05-2017

Skills

  • Operations & Logistics Management
  • Personnel Training & Leadership Development
  • Process Improvement & Efficiency Optimization
  • Strategic Planning & Execution
  • Budgeting & Resource Allocation
  • Team Building & Conflict Resolution
  • Risk Management & Compliance
  • Customer Relations & Business Operations
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project Management Tools
  • Inventory & Supply Chain Management Tools
  • CRM & Business Management Software

Certification

  • Florida Professional Educator Certification – Earth Space Science (Grades 6-12)
  • Leadership & Organizational Management Training
  • Advanced Operations & Logistics Training

Hobbies and Interests

  • Carpentry and woodworking
  • Theater set design and construction
  • Travel

Awards

  • Bronze Star
  • Meritorious Service Medal
  • Army Commendation Medal
  • Army Achievement Medal

Timeline

High School Science Teacher

George Jenkins Senior High School
10.2023 - 03.2024

Flooring Specialist

Lowe’s Home Improvement
03.2022 - 03.2023

Handyman Business Owner & Operator

Self-Employed
02.2022 - Current

Owner, Operator, & Head Coach

All Ranks Academy
07.2015 - 03.2020

Senior Operations & Personnel Manager

United States Military
04.1995 - 06.2015

Bachelor of Science - Business Administration

University of Massachusetts

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Dustin Freitas