Experienced Performance Management Analyst skilled in budget review, reporting and research. Top-notch administrator with financially-savvy and organized approach. Familiar with helping business leaders understand all facets of operations.
Overview
11
years of professional experience
Work History
Manheim Logistics
Client Performance Analyst Manager II
01.2020 - Current
Job overview
Identified opportunities to optimize performance and savings through historic reporting and trends resulting in a 20% on-time delivery increase and cost savings of $16M over 4 years
Evaluated current processes to develop improvement plans.
Produced detailed and relevant reports for use in making business decisions.
Manheim Logistics
Lead Client Services Representative
09.2019 - 01.2020
Job overview
Assist with the on-boarding and training of new employees to create strong and confident team members with the skill sets to deliver success to our clients
Manheim Logistics
Senior Client Services Representative
02.2018 - 09.2019
Job overview
Produced internal and client facing reporting daily to collaborate with operations team increasing on time delivery from 65% to a company breaking 98% consistently for clients VIP moves
Cox Communications
Retails Sales/Service Representative
06.2015 - 02.2018
Job overview
Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
Answered in-depth questions about company offerings, service policies and benefits of each plan.
Olive Garden
Busser
06.2015 - 05.2016
Job overview
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Volunteer Assistant Wrestling Coach
03.2013 - Current
Job overview
Work with children to help them understand the fundamentals of wrestling
Education
San Tan Foothills High school
General Education
05.2016
University Overview
Overall GPA 4.4
Class Valedictorian
National Honor Society member for four years
Skills
Analysis
Procurement Strategy
Mentor / Coach
Microsoft Programs
Strategic Planner
Solution Developer
Process Automation
Microsoft Excel
Key Performance Indicators (KPIs)
Awards And Interests
Future Leaders Development Program, 03/2019, 11/2019, Awarded the opportunity to participate in the Future Leaders Development Program within Cox Automotive; intended to cultivate my current skill-set and expand for future opportunities
Accelerated Leadership Program, 03/2021, 09/2021, Identified as a high-performing employee within Manheim Logistics, and submitted an application for a six month skills, communication, and presentation development course along-side other HiPo members of the company. Designed and presented a new strategy to executive leaders of the company to optimize performance and savings during the course which is on the project board to be implemented with future expansion
Lean Six Sigma Course Graduate, 01/2022, 02/2022, Attended multiple training courses to gain knowledge around the Lean Six Sigma and DMAIC processes that outline the success of strategies implemented within the company
Future Business Leaders of America Member, 2012, 2016, 3 year officer. Reporter, President, Mentor. 1st place in Arizona Entrepreneurship competition - 2015 & 2016. 2nd place in Arizona Business Presentation competition - 2014. 4th place in Arizona Business Math competition - 2013. 3 Time National Conference Qualifier
Varsity Wrestling, 2012, 2016, 4 year starting varsity wrestler. 4 year state qualifier- 2 time state placer. 3 year team captain