Summary
Overview
Work History
Education
Skills
Awards And Interests
Timeline
Hi, I’m

DUSTIN FREUND

Queen Creek,AZ

Summary

Experienced Performance Management Analyst skilled in budget review, reporting and research. Top-notch administrator with financially-savvy and organized approach. Familiar with helping business leaders understand all facets of operations.

Overview

11
years of professional experience

Work History

Manheim Logistics

Client Performance Analyst Manager II
01.2020 - Current

Job overview

  • Identified opportunities to optimize performance and savings through historic reporting and trends resulting in a 20% on-time delivery increase and cost savings of $16M over 4 years
  • Evaluated current processes to develop improvement plans.
  • Produced detailed and relevant reports for use in making business decisions.

Manheim Logistics

Lead Client Services Representative
09.2019 - 01.2020

Job overview

  • Assist with the on-boarding and training of new employees to create strong and confident team members with the skill sets to deliver success to our clients

Manheim Logistics

Senior Client Services Representative
02.2018 - 09.2019

Job overview

  • Produced internal and client facing reporting daily to collaborate with operations team increasing on time delivery from 65% to a company breaking 98% consistently for clients VIP moves

Cox Communications

Retails Sales/Service Representative
06.2015 - 02.2018

Job overview

  • Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
  • Answered in-depth questions about company offerings, service policies and benefits of each plan.


Olive Garden

Busser
06.2015 - 05.2016

Job overview

  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Volunteer Assistant Wrestling Coach
03.2013 - Current

Job overview

  • Work with children to help them understand the fundamentals of wrestling

Education

San Tan Foothills High school

General Education
05.2016

University Overview

  • Overall GPA 4.4
  • Class Valedictorian
  • National Honor Society member for four years

Skills

  • Analysis
  • Procurement Strategy
  • Mentor / Coach
  • Microsoft Programs
  • Strategic Planner
  • Solution Developer
  • Process Automation
  • Microsoft Excel
  • Key Performance Indicators (KPIs)

Awards And Interests

  • Future Leaders Development Program, 03/2019, 11/2019, Awarded the opportunity to participate in the Future Leaders Development Program within Cox Automotive; intended to cultivate my current skill-set and expand for future opportunities
  • Accelerated Leadership Program, 03/2021, 09/2021, Identified as a high-performing employee within Manheim Logistics, and submitted an application for a six month skills, communication, and presentation development course along-side other HiPo members of the company. Designed and presented a new strategy to executive leaders of the company to optimize performance and savings during the course which is on the project board to be implemented with future expansion
  • Lean Six Sigma Course Graduate, 01/2022, 02/2022, Attended multiple training courses to gain knowledge around the Lean Six Sigma and DMAIC processes that outline the success of strategies implemented within the company
  • Future Business Leaders of America Member, 2012, 2016, 3 year officer. Reporter, President, Mentor. 1st place in Arizona Entrepreneurship competition - 2015 & 2016. 2nd place in Arizona Business Presentation competition - 2014. 4th place in Arizona Business Math competition - 2013. 3 Time National Conference Qualifier
  • Varsity Wrestling, 2012, 2016, 4 year starting varsity wrestler. 4 year state qualifier- 2 time state placer. 3 year team captain

Timeline

Client Performance Analyst Manager II

Manheim Logistics
01.2020 - Current

Lead Client Services Representative

Manheim Logistics
09.2019 - 01.2020

Senior Client Services Representative

Manheim Logistics
02.2018 - 09.2019

Retails Sales/Service Representative

Cox Communications
06.2015 - 02.2018

Busser

Olive Garden
06.2015 - 05.2016

Volunteer Assistant Wrestling Coach

03.2013 - Current

San Tan Foothills High school

General Education
DUSTIN FREUND