Dustin Gerhardt
Milford,Ohio
Summary
Professional focused on HVAC systems with experience in installation, maintenance, and repair. Strong technical skills in diagnostics, troubleshooting, and system optimization. Team player who adapts to changing environments and prioritizes achieving results. Reliable and driven to ensure efficient and high-quality outcomes in all tasks.
Overview
11
11
years of professional experience
1
1
Certification
Work History
HVAC Technician
Thomas & Galbraith
01.2024 - Current
- Diagnose and repair systems
- This includes low-voltage, high-voltage, and refrigerant issues
- Used Service Titan to upload all documents and pictures
- Drove a company van to and from jobs
- Accrued zero points a week on average
- Performed routine maintenance on systems in heating and cooling
- Have all necessary tools required for the position
- Addressed customer concerns and explained in easily understandable terms what and why I'm performing these repairs along with the cost
- Attained all necessary certifications for the position
- Some installation experience
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Filled out detailed work orders for each job completed.
- Traveled to job sites for both scheduled and emergency appointments.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
- Coordinated with suppliers to secure best prices on high-quality HVAC parts and materials.
- Conducted detailed diagnostics to identify and fix complex HVAC system faults, improving operational reliability.
- Increased customer retention by offering knowledgeable advice on HVAC system care and maintenance.
- Provided exceptional customer service, resolving issues swiftly to maintain high satisfaction levels.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Performed routine maintenance on heating and cooling systems.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Kept accurate records of work activities, time, materials and faults on work orders.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
Parts Puller / Mechanic
Stricker Auto Parts
07.2015 - 01.2024
- Responsible for the pulling of parts off the vehicles and in the warehouse
- Consistent lifting of 50+ lbs
- Diagnose and repair mechanical systems on vehicles and forklifts
- Trained and certified through company on forklift operation
- Used multiple types of forklifts (electric and LPG) stand up order pickers, small warehouse forklifts, large counterbalance forklifts, and a Komatsu WA-85 loader with forks and bucket
- Extensive use of hand tools, compressors, and generators
- Interacted with customers for information, guidance, and satisfaction
- Assisted with the training and onboarding of new team members, sharing best practices and providing guidance as needed to ensure their success.
- Maintained a clean and safe work environment, adhering to company safety guidelines and procedures.
- Enhanced team efficiency with effective communication and collaboration during high-priority tasks.
- Ensured timely completion of orders by prioritizing urgent requests and maintaining a well-organized workspace.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Greeted store customers and discussed needs.
SMT Machine Operator
Spectra-Tech
06.2014 - 07.2015
- Company Overview: Batavia, OH
- Operated variety of machines including DEK screen printer, Fuji CP 5,6, & 700 series chip mounting machines including the newer XPF
- Using a traveler system; I attained the proper schematics and paperwork, setup all machines, verified part numbers and polarity, and populated circuit boards
- Fixed skewed parts before reflowing in the oven
- QC boards under Mantis (magnification) for solder & part/land alignment as per classification standards
- Batavia, OH
- Streamlined workflow processes through effective communication with team members and supervisors.
- Upheld a high standard of cleanliness throughout workstation areas, reducing risks associated with contamination or electrostatic discharge damage.
Education
HVAC Program - HVAC
Great Oaks Vocational
01.2022
Associate Degree - Information Technology
University of Phoenix
01.2013
Graduate -
Goshen High School
Goshen, OH06-2005
Skills
- Ability to diagnose and resolve technical problems
- Mechanically inclined
- Electronically inclined
- Experience with hand tools
- Experience with power tools
- Experience with pneumatics
- Knowledge of schematics
- Self-motivated
- Neat
- Energetic
- Outstanding communication skills
- Ability to work well with students
- Ability to work well with co-workers
- Ability to work in one-on-one settings
- Ability to work in group settings
- Scored Platinum on WorkKeys Assessment
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak checks
- Package and split systems
- HVAC and refrigeration systems
- Heating systems
- Refrigeration system evacuation
- HVAC controls
- Air conditioning
- Certified HVAC technician
- Focused on safety
- Cooling systems maintenance
- Soldering
- Valid Ohio driver's license
- Gas furnaces
- EPA regulations
- Adaptable
- Quality-focused
- Dedicated team player
- Recovering and recycling
- Troubleshooting expertise
- Refrigeration systems
- Sheet metal work
- Blueprint reading
- Indoor air quality
- Single compressor systems
- Warranty service
- Variable speed drives
- Microsoft office proficient
- Electrical and pneumatic controls
- System upgrades
- Gas piping knowledge
- Preventative maintenance
- Analytical thinker
- Airflow testing
- Ventilation and air conditioning
- Residential customer support
- Charging principles
- Excellent problem solver
- Small business HVAC repair
- Construction site safety training
- EPA requirements
- Indoor climate control
- HVAC installation and maintenance
- Repairs and troubleshooting
- Preventive Maintenance
- Piping and brazing
- Customer service
- Team player
Achievements Skills Abilities
- Ability to diagnose and resolve technical problems.
- Mechanically as well as electronically inclined.
- Certified on the boom and scissor lift through BobCat.
- Experience with a large range of tools from hand and power tools to pneumatics; knowledge of schematics and how things work; self-motivated, neat, and energetic.
- OSHA 10 Certified, EPA 609, EPA 608 Universal, & Hydrocarbon Certificate.
- Nate ICE Certified in Residential A/C, Air Distribution, Gas Furnace, Heat Pump, & Oil Furnace.
- Outstanding communication skills; demonstrated background working well with students and co-workers in one-on-one and group settings.
- Scored Platinum on WorkKeys Assessment
Certification
- Occupational Safety and Health Administration (OSHA) 10-Hour Construction Safety and Health Course Certificate – U.S Department of Labor.
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
- North American Technician Excellence (NATE) Certification - North American Technician Excellence, Inc.
- Forklift Certification
- CPR/AED Certification
- First Aid Certification
- OSHA Certified
Languages
English
Native or Bilingual
Software
MIcorsoft Office
Windows
Timeline
HVAC Technician
Thomas & Galbraith
01.2024 - Current
Parts Puller / Mechanic
Stricker Auto Parts
07.2015 - 01.2024
SMT Machine Operator
Spectra-Tech
06.2014 - 07.2015
HVAC Program - HVAC
Great Oaks Vocational
Associate Degree - Information Technology
University of Phoenix
Graduate -
Goshen High School
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