Summary
Overview
Work History
Education
Skills
Timeline
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Dustin Gregory

Mount Sterling,KY

Summary

Dynamic professional with a proven track record at A Plus Rentals, excelling in customer service and account management. Demonstrated strong problem-solving abilities and effective communication skills, enhancing client satisfaction and loyalty. Committed to teamwork and maintaining a safe, organized environment, ensuring operational efficiency and positive customer experiences.

Overview

7
7
years of professional experience

Work History

Crew Member

Osmose Utilities
01.2024 - 07.2025
  • Dug holes to 18 inches completely around utility poles
  • Inspected and treated utility poles
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete projects
  • Demonstrated strong multitasking abilities, handling multiple tasks, simultaneously without compromising quality or efficiency.

Account Manager

A Plus Rentals
06.2022 - 12.2023
  • helped make sales on items
  • managed peoples accounts, making sure there payments werent late
  • repossessed furniture and lawn equipment if need.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Assistant Manager

Marathon Gas Station
01.2020 - 03.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Laborer

Kitts Creek Sawmill
09.2018 - 2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.


Education

Penn Foster Career School
Scranton, PA

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Leadership qualities
  • Heavy lifting
  • Learning agility
  • Store opening and closing
  • Crew leadership
  • Safety
  • Resilience and persistence
  • Valid Driver's license
  • Complex Problem-solving

Timeline

Crew Member

Osmose Utilities
01.2024 - 07.2025

Account Manager

A Plus Rentals
06.2022 - 12.2023

Assistant Manager

Marathon Gas Station
01.2020 - 03.2022

Laborer

Kitts Creek Sawmill
09.2018 - 2019

Penn Foster Career School

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Dustin Gregory