Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dustin Gronau

Beloit,WI

Summary

Highly effective at maintaining strong and productive employee relations. Skilled in training, consensus-building and conflict management in all areas of human resources. Well-qualified HR Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Human Resources Generalist

Blackhawk Bank
03.2018 - Current
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Developed strategies to increase employee satisfaction and reduce turnover.
  • Collaborated with managers to identify and address employee relations issues.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Led special training courses such as yearly sexual harassment seminars.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Created recruitment strategies to find best candidates for each opening.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Managed payroll processing and benefits to compensate employees for service rendered.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.

Consumer Lending/Retail Manager

Partnership Financial Credit Union
05.2017 - 03.2018
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.

Vice President of Operations

Municipal Credit Union
09.2012 - 03.2017
  • Established performance goals for department and outlined processes for achievement.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Identified opportunities to improve business process flows and productivity.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Prepared annual budgets with controls to prevent overages.
  • Payroll
  • Underwriting

Banker/Assistant to the Branch Manager

First National Bank And Trust Company
09.2003 - 09.2012
  • Demonstrated knowledge of branch financial products, loans and lines of credit.
  • Grew customer base through community networking and innovative customer incentives.
  • Maximized efficiency through effective resource allocation and employee management.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Reviewed credit applications for risk factors and credit worthiness.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Collaborated with tellers, universal bankers and personal bankers to exceed sales goals.

Education

MBA - Human Resources Management

Upper Iowa University
Fayette, IA
05.2020

Bachelor of Science - Business Administration

Upper Iowa University
Fayette, IA
05.2009

Skills

  • HRIS Applications
  • Training Modules Administration
  • Performance Management
  • Affirmative Action Guidelines
  • HRIS Updating
  • Timekeeping Software
  • Open Enrollment
  • HR Metrics
  • Corporate Recruiting
  • Grievance Handling and Redressal
  • Microsoft Office Suite
  • Training and Development

Accomplishments

  • 2023 Graduate Blackhawk Bank- Executive Leadership Academy
  • Board Member Beloit Meals on Wheels
  • Board Member City of Beloit Municipal board




Certification

  • SPHR - Senior Professional in Human Resources

Timeline

Senior Human Resources Generalist

Blackhawk Bank
03.2018 - Current

Consumer Lending/Retail Manager

Partnership Financial Credit Union
05.2017 - 03.2018

Vice President of Operations

Municipal Credit Union
09.2012 - 03.2017

Banker/Assistant to the Branch Manager

First National Bank And Trust Company
09.2003 - 09.2012

MBA - Human Resources Management

Upper Iowa University

Bachelor of Science - Business Administration

Upper Iowa University

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Dustin Gronau