Dustin Guinn
Benton,AR
Summary
Dynamic Tire and Lube Technician with expertise in oil changes and vehicle diagnostics, honed at Mercedes Benz of Little Rock. Proven ability to enhance customer satisfaction through effective communication and relationship building. Recognized for streamlining service processes, ensuring safety compliance, and training new staff to improve operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Tire and Lube Technician
Mercedes Benz of Little Rock
Little Rock
2021 - Current
- Performed tire rotations and alignments to ensure optimal vehicle performance.
- Conducted oil changes, utilizing appropriate tools and equipment for efficiency.
- Assisted in diagnosing mechanical issues, enhancing troubleshooting accuracy.
Maintained cleanliness and organization of work areas, promoting safety standards.
- Supervised Lube rack technicians, trained new employees, worked with various departments within the dealership to improve efficacy and timeliness for customers and their experience while at the dealership for service.
Tire and Lube Technician
Steve Landers Kia
Little Rock, AR
2018 - 2021
- Collaborated with team members to streamline service processes and improve workflow.
- Provided exceptional customer service by communicating service recommendations effectively.
- Educated customers on maintenance schedules to prolong vehicle lifespan and performance.
- Adhered to manufacturer specifications during all tire and lube services for quality assurance.
Education
High School Diploma -
Woodland Hills Christian Academy
Alexander05-1998
Skills
- Oil change expertise
- Computer skills
- Wheel balancing
- Tire installation
- Fluid replacement
- Alignment adjustments
- Suspension systems
- Exhaust repair
- Vehicle diagnostics
- Lubrication services
- Brake inspection
- Technical aptitude
- Maintenance scheduling
- Filter replacement
- Battery testing
- Hand tools proficiency
- Dependable and responsible
- Tire changing and rotation
- Fluid checks
- Attention to detail
- Safety compliance
- Tire damage repair
- Customer service
- OSHA compliance
- Battery replacements
- Oil changes
- Customer relations
- Replacing parts
- Vehicle inspection
- Parts ordering
- Brakes replacement
- Battery installation
- Problem-solving
- Belt inspection
- Documentation skills
- Tire rotations
- Inspecting vehicles
- Service scheduling
- Fuel injection servicing
- Safety checks
- Mechanical troubleshooting
- Brake systems
- Relationship building
- Flexible schedule
- AC Tune-up
- Calibrating systems
- Shipment receiving
- Power tools
- Multi-point inspection
- Automotive lift operation
- Preventive Maintenance
- Safety monitoring
- Hazardous waste management
- Air conditioning service
- Technical manuals
- Parts management
- Engine steam cleaning
- Verbal and written communication
- Automobile repair
- Factory maintenance
- Fault diagnostics
- Vehicle oil change
- Bay maintenance
- Road testing
- Deadline driven
- Coolant flushes
- Gasket replacements
- Labor tracking
- Tire balancing
- Company procedure adherence
- Air filter replacement
- Proper tire inflation
- Hand and power tool operation
- Equipment maintenance
- Tire mounting
- Staff supervision
- Valve stem replacement
- Decision-making
- Wheel removal
- Alignments experience
- Customer inquiry and response
- Heavy lifting
- Mounting expertise
- Automotive maintenance
- Tire rotation
- Safety protocols
- Vehicle wheel mounting
- Safe vehicle lifting
- Tire sensor resets
- Tire damage assessment
- Work order assessment
- Brake repairs
- Power tool operation
- Equipment setup
- Issue resolution
- Brake system service
- Debris management
- Battery replacement
- Battery checks
- Facility cleaning
Additional Information
Army Combat Veteran 2003-2005
Timeline
Tire and Lube Technician
Mercedes Benz of Little Rock
2021 - Current
Tire and Lube Technician
Steve Landers Kia
2018 - 2021
High School Diploma -
Woodland Hills Christian Academy