Dustin Hales
Spring Hope,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Fire
Wake New Hope Fire Department
Wendell, NC
10.2022 - Current
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Maintained firefighting equipment, including hoses and ladders, on a daily basis.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
- Prepared detailed reports concerning all activities at emergency scenes.
- Communicated effectively with crew members while performing tasks under stressful conditions.
- Inspected vehicles for proper operation prior to use on emergency calls.
Volunteer Firefighter
Ferrell's Fire and Rescue
Middlesex, NC
04.2016 - Current
- Provided Fire and Medical Services
- Voted in past 5 years as Captain by the General Membership
- 8 Year Board Member
- Maintain, Inspect, Replace, and Order all PPE and Uniform Shirts for the Organization
- 4 year Training Officer in charge of all Record Keeping, Planning / Scheduling of all Training Events thru out the Fiscal Year
Recovery Agency Supervisor
Premier Recovery
Greensboro, NC
06.2009 - 10.2021
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
Education
High School Diploma -
East Wake High School
Wendell, NC05-2008
Fire Fighter II -
Nash Community College
Rocky Mount, NCEMT - EMT
Wake Technical Community College
Raleigh, NCEVD -
Wake Technical Community College
Raleigh, NCDriver/Operator -
Vance-Granville Community College
Henderson, NCSkills
- Fire Suppression Techniques
- Hazardous Materials Handling
- Smoke detector testing
- Fire suppression systems
- Station and Equipment Cleaning
- Team Collaboration
- Detailed Reporting
- Property Protection and Salvage
- Hazard Identification
- Two-Way Radio Operation
- Pump and Hose Management
- Safety Equipment Inspection
- Accident Site Response
Family
- Husband of 14 Years to my High School Sweetheart
- Father of 3, Brooke (14) Chase (10) and Aspyn (1)
- Grew Up Locally in the Wendell Area
Timeline
Fire
Wake New Hope Fire Department
10.2022 - Current
Volunteer Firefighter
Ferrell's Fire and Rescue
04.2016 - Current
Recovery Agency Supervisor
Premier Recovery
06.2009 - 10.2021
High School Diploma -
East Wake High School
Fire Fighter II -
Nash Community College
EMT - EMT
Wake Technical Community College
EVD -
Wake Technical Community College
Driver/Operator -
Vance-Granville Community College
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