Summary
Overview
Work History
Education
Skills
Family
Timeline
Generic

Dustin Hales

Spring Hope,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Fire

Wake New Hope Fire Department
Wendell, NC
10.2022 - Current
  • Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
  • Maintained firefighting equipment, including hoses and ladders, on a daily basis.
  • Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
  • Extinguished fires using water hoses, chemical extinguishers, smoke ejectors, and other tools.
  • Prepared detailed reports concerning all activities at emergency scenes.
  • Communicated effectively with crew members while performing tasks under stressful conditions.
  • Inspected vehicles for proper operation prior to use on emergency calls.

Volunteer Firefighter

Ferrell's Fire and Rescue
Middlesex, NC
04.2016 - Current
  • Provided Fire and Medical Services
  • Voted in past 5 years as Captain by the General Membership
  • 8 Year Board Member
  • Maintain, Inspect, Replace, and Order all PPE and Uniform Shirts for the Organization
  • 4 year Training Officer in charge of all Record Keeping, Planning / Scheduling of all Training Events thru out the Fiscal Year

Recovery Agency Supervisor

Premier Recovery
Greensboro, NC
06.2009 - 10.2021
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.

Education

High School Diploma -

East Wake High School
Wendell, NC
05-2008

Fire Fighter II -

Nash Community College
Rocky Mount, NC

EMT - EMT

Wake Technical Community College
Raleigh, NC

EVD -

Wake Technical Community College
Raleigh, NC

Driver/Operator -

Vance-Granville Community College
Henderson, NC

Skills

  • Fire Suppression Techniques
  • Hazardous Materials Handling
  • Smoke detector testing
  • Fire suppression systems
  • Station and Equipment Cleaning
  • Team Collaboration
  • Detailed Reporting
  • Property Protection and Salvage
  • Hazard Identification
  • Two-Way Radio Operation
  • Pump and Hose Management
  • Safety Equipment Inspection
  • Accident Site Response

Family

  • Husband of 14 Years to my High School Sweetheart
  • Father of 3, Brooke (14) Chase (10) and Aspyn (1)
  • Grew Up Locally in the Wendell Area

Timeline

Fire

Wake New Hope Fire Department
10.2022 - Current

Volunteer Firefighter

Ferrell's Fire and Rescue
04.2016 - Current

Recovery Agency Supervisor

Premier Recovery
06.2009 - 10.2021

High School Diploma -

East Wake High School

Fire Fighter II -

Nash Community College

EMT - EMT

Wake Technical Community College

EVD -

Wake Technical Community College

Driver/Operator -

Vance-Granville Community College

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Dustin Hales