Summary
Overview
Work History
Skills
Timeline
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Dustin Harnish

Murrells Inlet,SC

Summary

With a proven track record as the Owner of Local Outcast Fishing Rentals, I excel in operations management and customer relations, significantly enhancing client satisfaction and repeat business. My strategic project planning and effective leadership at Franks and Franks Outback have fostered team collaboration and ensured service excellence, contributing to a competitive edge in dynamic environments.

Overview

15
15
years of professional experience

Work History

Owner

Local Outcast Fishing Rentals
09.2024 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established foundational processes for business operations.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.

Bartender

Franks and Franks Outback
05.2020 - 05.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Bartender

Dead Dog Saloon
03.2010 - 05.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Operations Management
  • Business Planning
  • Marketing
  • Negotiation
  • Product branding
  • Strategic project planning
  • Attention to Detail
  • Customer Service
  • Decision-Making
  • Teamwork and Collaboration
  • Team Leadership
  • Effective leader
  • Customer Service Management
  • Quality Assurance
  • Inventory Control
  • Inventory Management
  • Business Leadership
  • Customer Retention
  • Employee Relations
  • Employee Scheduling
  • Staff training/development

Timeline

Owner

Local Outcast Fishing Rentals
09.2024 - Current

Bartender

Franks and Franks Outback
05.2020 - 05.2023

Bartender

Dead Dog Saloon
03.2010 - 05.2020

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Dustin Harnish