Hi, I’m
Dustin Hemesath
Urbandale,IA
Summary
Goal oriented and team driven leader with a Participative (Democratic) leadership style. Entrepreneurial and creative founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
21
years of professional experience
10
Professional Sales
10
Entrepreneurship
8
Project Planning and Management
Work History
FanFood Inc.Chicago, IL
Founder, VP of Sales (2016-2020), VP of Customers Success (June 2020-Present), Head of Product
02.2016 - Current
Job overview
- Manage all HR and payroll aspects for FanFood and the 35+ employees
- Led the creation of our Sales and Customer Success Department by implementing processes, systems, and hiring talented team members.
- Lead all product efforts to manage budgets, prioritize tech builds, sprints, and customer tech issues.
- Works with developers on building features that solve current customer problems and testing prior to release.
- Managed integrations, APIs including integration into the MLB BallPark App in 2021, Square POS, and ByPass POS.
- Managed the overall sales and customer success pipelines through our CRM
- Identified gaps, and strong areas for the team to build upon
- Built relationships with Aramark, Sodexo, OVG, Spectra, Legends, and teams across the country to position FanFood.
- Worked with leadership team to pivot when COVID hit as we quickly went to zero revenue overnight with our clients in live entertainment and sports
- Built Financials and Projections for the early stages of the company.
GolfRz Inc.
Founder and CEO
09.2014 - 01.2016
Job overview
- Applied, was accepted, and graduated from the 2nd ISA Accelerator class in 2015
- Worked to build a new company from the ground up with no capital
- Built Financial models, business plans, go to market strategies and more.
- Raised angel investment capital and presented to VC’s across the nation.
- Cold outreach to investors and clients during our 2 years of operations.
- Worked in an agile team building software products in 3 week build cycles.
- Ran out of cash and ended up shutting down in 2016.
AVI Systems
Systems Sales Specialist CTS Certified
02.2010 - 08.2014
Job overview
- Prospected through cold calling, direct mailers, cold emailing, in person networking and using creative marketing strategies to schedule face to face appointments with C-Level executives and IT professionals at mid to large size companies throughout Iowa
- Built complex solutions and proposals based on the clients needs
- Managed long sales cycles and client relationships for just over 4 years
- Fostered long term relationships with IT Directors, CFOs, and CEOs of major Iowa companies
- Completed site surveys and needs analysis to determine the right solution for each client
- Presented solutions around video conferencing, presentation systems, digital signage, audio systems, control systems, and convention center deployments
- Obtained annual quota of $5m every year but my first.
Best Buy for Business
District 4 Business Development Manager
02.2005 - 11.2010
Job overview
- Prospected sales, cold called, created market analysis, and developed a plan to gain market share in Iowa, Nebraska, Kansas, Oklahoma, and parts of Illinois
- Moved deals through the sales funnel with proposals, meetings, and other sales methods to close deals at a rapid pace
- Started with a $1m per year budget and ended with a $4 million per year quota in 2010
- Averaged 110% to budget year after year.
Best Buy
Operations Manager
03.2003 - 02.2005
Job overview
- Managed labor, P&L statements, and Gross Margin Charts
- Directly lead the Customer Service team for front end check out and returns
- Developed business plans on a monthly, quarterly, and yearly basis
- Strategic planning for major sales events, and new product releases
- Interviewed, hired, and managed employees
- Managed store budgets for SG&A expenses
- Trained, developed, and motivated 110 employees.
Education
Iowa State UniversityAmes, IA
Bachelor of Science from Hotel, Motel, And Restaurant Management
05.2004
Skills
- Transformative leadership
- Project Management
- Customer Acquisition
- Project Planning
- Software Integration Management
- Financial Management
- Relationship and Team Building
- Team Leadership
- Employee Coaching
- Profit and Loss Management
- Revenue Generation
- Cash Flow Management
Accomplishments
- Achieved 10x revenue increase by introducing SaaS Management Software for managing FanFood's subscriptions and renewals.
- Collaborated with my team of 4 developers in the development of FanFood's new point of sale.
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