Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dustin Herrera

Bishop,Texas

Summary

Support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Body Shop Manager

Penske Truck Leasing
San Antonio, TX
01.2023 - Current
  • Managed daily operations of the body shop, including scheduling personnel and allocating resources.
  • Developed and implemented strategies to maximize efficiency and minimize costs.
  • Coordinated with insurance companies for repairs and estimates.
  • Inspected vehicles for damage prior to repair work being performed.
  • Ensured that all safety regulations were followed in accordance with OSHA standards.
  • Maintained records on vehicle repair progress, parts used, labor hours.
  • Participated in regular meetings with management team to discuss workloads.
  • Reviewed damaged vehicles to determine repair costs and procedures.
  • Met with customers to explain the repair process and answer questions.
  • Ordered necessary supplies and equipment needed to operate the body shop efficiently.
  • Supervised a team of mechanics, painters, detailers and other staff members.
  • Provided technical support to employees when needed during repair processes.
  • Established productive working relationships with vendors to obtain discounts on parts and materials.
  • Analyzed financial statements to ensure profitability of the body shop's operations.
  • Inspected vehicle repairs for quality control during entire repair process and prior to customer delivery.
  • Wrote complete and accurate cost estimates for labor and parts.
  • Compiled and maintained employee payroll records.
  • Processed payroll data including employee deductions, benefits accruals, vacation accruals and other related items.
  • Managed payroll processing activities including time tracking, benefits administration and compensation calculations.
  • Reviewed employee time sheets for accuracy and completeness before submitting them for payroll processing.
  • Organized and monitored inventory levels of parts, tools, and supplies.
  • Prepared documents for ordering parts, supplies, and equipment.
  • Monitored stock levels regularly to avoid backorders or shortages.

Lead Diesel Technician

Penske Truck Leasing
Corpus Christi, TX
09.2019 - 01.2023
  • Assisted technicians in more complex repair procedures when required.
  • Communicated effectively with customers regarding the status of their vehicles during the diagnostic process.
  • Educated customers about proper care for their vehicles after completion of repairs or maintenance services.
  • Updated knowledge on new technologies by attending training classes offered by manufacturers.
  • Tested various electrical circuits for continuity utilizing test equipment.
  • Performed detailed analysis of vehicle systems to diagnose and troubleshoot issues.
  • Utilized diagnostic tools such as scan tools, multimeters, pressure gauges. to accurately diagnose electrical and mechanical malfunctions.
  • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as diagnostic tablets, and pressure gauges.

Diesel Tech ll

Penske Truck Leasing
Corpus Christi, TX
07.2017 - Current
  • Demonstrate proficiency in the repair and diagnosis of - with some assistance: Engines (gas and diesel), Power train to include differentials, transmissions, clutches, drive shafts, PTO's and wheel ends, Electrical systems including starters and alternators, HVAC systems, Steering systems, Electronics to include ECM's, ECU's, sensors etc., Engine bolt on items such as turbos, fan clutches, injectors, cooling system etc., Brake systems including ABS, Suspension systems (spring and air)
  • Perform mechanical and general appearance reconditioning of equipment for 'trade-ins' and prepare new equipment for delivery
  • Identify and determine parts required for repair of disassembled units
  • Perform all levels of preventive maintenance services on truck and trailer equipment
  • Identify warrantable repairs and document on repair order
  • Maintain work area appearance and safety
  • Inspect brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition
  • Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment and machinery
  • Raise trucks, buses, and heavy parts or equipment using hydraulic jacks or hoists
  • Examine and adjust protective guards, loose bolts, and specified safety devices
  • Inspect and verify dimensions and clearances of parts to ensure conformance to factory specifications
  • Specialize in repairing and troubleshooting of major components such as engine, transmissions and differentials, to include replacing complete assemblies, turbochargers, fuel system components etc
  • Other projects and tasks as assigned by supervisor.

Service Coordinator

TLO Services
Corpus Christi, Texas
01.2016 - 07.2017
  • Manage 8+ plus mechanic shop
  • Assign work orders and order parts
  • Make sure all of the technicians are following procedures during a repair on any equipment being worked on
  • Reviewing repair orders and making sure everything applies to the job
  • Create Work Orders and Estimates for customers and walk ins
  • Go through procedures with ARl, NSD, PHH for approvals on tickets
  • In charge of a Environmental Fleet Services this includes making sure vacuum, air machines hydros , roll off trailers and trucks are rent ready
  • Includes testing vacuum pressures, operating boom , running cycles for blower at different rpms, operating hydraulics for tank lift rear door, inspecting trailers and trucks before and after rental
  • Order parts, manage inventory and receive parts onto invoices
  • Update customers on units that are being repaired or finished.

Diesel Tech lll

Penske Truck Leasing
Corpus Christi, Tx
01.2015 - 01.2016
  • Primary duties of this role consist of ensuring vehicles are maintained and safe for our customers
  • Consistently using the tools and technologies provided at Penske to properly log, research, and complete repairs
  • This includes performing basic vehicle diagnostics
  • Conducting Preventative Maintenance repairs to perform minor repairs such as, install mounted tires, replace or rotate tires and complete vehicle component lubrication and replacement, some electrical system repairs, cooling system maintenance on gas and diesel engine vehicles
  • Other projects and tasks as assigned by supervisor.
  • Ensured that all necessary tools were available for use during PMs.

Education

Instrumentation Fitter/Tech -

Craft Training Center
Corpus Christi, TX
08.2016

High School Diploma -

Gregory-Portland High School
Portland, TX
05-2014

Skills

  • Computer skills (Outlook,Excel,Word)
  • Leadership
  • Quality Control
  • Safety Management
  • Training and coaching
  • P&L Management
  • Revenue Generation
  • Employee Development
  • Adaptability
  • Professional Demeanor
  • Delegation
  • Team Leadership
  • Task Prioritization

Certification

  • Commercial DOT License - 2018

Timeline

Body Shop Manager

Penske Truck Leasing
01.2023 - Current

Lead Diesel Technician

Penske Truck Leasing
09.2019 - 01.2023

Diesel Tech ll

Penske Truck Leasing
07.2017 - Current

Service Coordinator

TLO Services
01.2016 - 07.2017

Diesel Tech lll

Penske Truck Leasing
01.2015 - 01.2016

Instrumentation Fitter/Tech -

Craft Training Center

High School Diploma -

Gregory-Portland High School

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Dustin Herrera