Dustin Hill

UPS Associate

UPS

10.2024 - Current

Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Courtesy Clerk

Fry's Food And Drug

Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
Helped customers take merchandise out of store and loaded items into vehicles.
Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.

Courtesy Clerk

Fry's Food And Drug

01.2022 - 05.2023

Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
Helped customers take merchandise out of store and loaded items into vehicles.
Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Enhanced customer satisfaction by providing efficient bagging and carryout services.
Improved customer experience by offering assistance with locating products throughout the store when needed.
Assisted customers with large purchases by carrying items to vehicles.
Returned unwanted items to correct store locations and restocked shelves.
Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
Collaborated with team members to maintain a well-organized and efficient work area.
Assisted customers with checkout process to foster prompt and smooth transactions.
Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
Maintained clean and tidy checkout area to optimize service delivery.
Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
Handled shelf restocks and merchandised front lane areas to drive sales.
Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Increased overall efficiency by assisting with price checks and product location inquiries from customers.
Acted as an ambassador for the store''s brand by consistently providing friendly, knowledgeable, and efficient service to all customers.
Supported store operations by lending a hand in other departments as needed, demonstrating adaptability and teamwork.
Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
Contributed to the reduction of waste by properly sorting recyclables, compost, and garbage according to company guidelines.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Exhibited high energy and professionalism when dealing with clients and staff.
Delivered prompt service to prioritize customer needs.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Responded proactively and positively to rapid change.
Followed up with customers about resolved issues to maintain high standards of customer service.
Trained new personnel regarding company operations, policies and services.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Managed timely and effective replacement of damaged or missing products.
Maintained up-to-date knowledge of product and service changes.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Increased efficiency and team productivity by promoting operational best practices.

Summary

Overview

Work History

UPS Associate

Courtesy Clerk

Courtesy Clerk

Education

High School Diploma -

Skills

Certification

Timeline

UPS Associate

Courtesy Clerk

Courtesy Clerk

High School Diploma -

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